Customer reviews

  • Hotel guest

    Customer rating:

    13-Nov-2019
    Even though my visit was relatively short - your staff exceeded expectations and were really helpful - generally they went the extra mile - I shall be booking my next trip soon!


  • Michael Torrens

    Customer rating:

    12-Nov-2019
    Traditional hospitality and perfect service. It may rain a lot if you take a winter break in Dublin, a city best explored on foot, which dampens your spirit. But when you have Buswells to return to with a cheerful greeting, a fire in the grate, superb hot coffee within moments and space for all your friends to sit in great comfort, then all’s well with the world. The hotel is old style and I cannot fault it. I congratulate them that they do not put Nespresso machines in the bedrooms, their own coffee is so good that capsules are an abomination in comparison. The Irish breakfast is exemplary and must not be missed. The staff are pleasant and efficient to a degree seldom experienced. Umbrellas are available to borrow always. I could go on. But you should experience the pleasure of staying there yourself.


  • Miguel Gil

    Customer rating:

    12-Nov-2019
    Location, staff and atmosphere are excellent! A very elegant and also comfortable hotel, one of our best experiences in a long time. Congratulations


  • Jennifer Moore

    Customer rating:

    11-Nov-2019
    I honestly wasn't sure what to expect. The photographs online were gorgeous, but I have discovered that sometimes photographs are doctored. When I arrived at the hotel, I was taken aback by just how stunning the interior is. And if that wasn't enough, the staff went above and beyond repeatedly. They were all so friendly and professional. I've stayed at more hotels than I could possibly ever count (this year alone), and never in my life have I encountered such a friendly staff. The breakfast was delightful. I plan to return to Dublin next summer for a conference, and I will be staying at Buswells Hotel.


  • Hotel guest

    Customer rating:

    11-Nov-2019
    Excellent service friendly staff and a lovely room


  • Bruce Gowans

    Customer rating:

    11-Nov-2019
    Friendly and comfortable, fantastic location and relaxing lounge and bar. An oasis when needed after a hectic day in Dublin!


  • Christine Lazar

    Customer rating:

    9-Nov-2019
    A beautiful old, classic restored hotel. Very charming and full of history. Staff is very friendly and attentive. Included breakfast was substantial and very good.


  • Catherine Kavanagh

    Customer rating:

    8-Nov-2019
    Our party of 5 adults enjoyed our short stay in Buswells hotel. We required to book in early which was accommodated without any difficulty. All the staff were extremely welcoming and pleasant. Rooms were perfect as was breakfast. Overall I would highly recommend Buswells and we will definitely be returning.


  • Marcelino Gomez

    Customer rating:

    7-Nov-2019
    we have stayed here on several occasions and will definitely stay again. during this last visit I had fallen and broken an ankle and the entire staff could not have been more amazing and helpful. They helped arrange a wheelchair rental, put us in an appropriate room and brought tea, etc. to room. The friendliness, the kindness are a genuine part of their service. We will definitely be back.


  • Patti Connors

    Customer rating:

    6-Nov-2019
    We stayed at several different hotels during our time in Ireland. Hands down, Buswell was the absolute best place we stayed. The location was convenient to everything happening downtown, the place was the cleanest and most unique with updated amenities but not taking away from the charm of the hotels history. But what was beyond reproach was the friendliness of the staff. They were excellent and so willing to help with whatever we needed. I will stay with them again on our next travels to Ireland. Check them out-you won’t be sorry!


  • TERRENCE AHERN

    Customer rating:

    4-Nov-2019
    I had heard many good things about Buswells and I was happy to find they were all true. The place itself is loaded with charm, the location could not have been more perfect, the breakfast was delicious and a bargain, and the best thing was the helpful, and friendly staff. I will stay at Buswells anytime I come back to Dublin.


  • Hotel guest

    Customer rating:

    1-Nov-2019
    Great staff particularly b’fast server. Wonderful location. Parking and room size are problems


  • Sean Heady

    Customer rating:

    1-Nov-2019
    Wonderful stay at the Buswells, but of particular excellence was our waiter at breakfast each morning. I can't recall his name, but he seemed to be head-of-the-floor. His kindness, enthusiasm, humor, and excellent service made breakfast an enjoyable and personable experience. Our room was quaint, clean, and quiet. Amenities were sufficient. Location was perfect for all we needed to do. Food was excellent.


  • Hotel guest

    Customer rating:

    30-Oct-2019
    Fantastic breakfast. Service at the bar was a little slow.


  • Anthony Smith

    Customer rating:

    28-Oct-2019
    Just perfect. Breakfast also was a substantial step up from most others I have had at a hotel. Staff too are a credit to the hotel.


  • Lori Warnke

    Customer rating:

    27-Oct-2019
    Very nice hotel and super nice and helpful staff. Great bedding and towels and nice amenities in the bathroom. Would definitely stay here again.


  • Hotel guest

    Customer rating:

    27-Oct-2019
    Great location, beautiful hotel, everything was lovely!


  • William Jeremy Rickford

    Customer rating:

    25-Oct-2019
    I have been staying at Buswells on occasions since the late 1970's. Always an enjoyable experience. If unable to stay with friends in Dalkey i will return. Dr Jeremy Rickford


  • Aleksandrs bucens@hotmail.com

    Customer rating:

    22-Oct-2019
    Beautiful hotel in the centre of Dublin! Staff were really hospitable and friendly.


  • Hotel guest

    Customer rating:

    21-Oct-2019
    Nice, clean hotel in a good location.


  • Hotel guest

    Customer rating:

    20-Oct-2019
    We had a lovely large room, it was street-facing but not too noisy. We found the hotel charming -- very nice breakfast -- and the location was ideal for us, close to Trinity, the Little Museum, etc. Staff very helpful as well.


  • Benjamin Kallenbach

    Customer rating:

    20-Oct-2019
    beautiful hotel. great location to many sites. friendly staff and great breakfast.


  • Hotel guest

    Customer rating:

    19-Oct-2019
    I caarefully selected Buswells as best one can with little knowledge of a city- but it far exceeded expectations. We had been traveling for a week before arrival and found the hotel so very welcoming. Our room was lovely and spacious and provided a wonderful view of the climate demonstration. This was so very interesting to be so close to a government building for us to see something happening in Dublin right in front of us. Each time we returned to the hotel, the lobby was welcoming as was all your staff. Hot chocolate in front of the fireplace, wine in the bar area as well as dinner or lunch, and a lovely breakfast each morning. Robert was a most wonderful host during the day! And the waiters were all friendly and helpful. We delighted getting to know Michael (and found out he was Robert's son). In the bar/dining area, we met Yanine the first evening and found her there every day. She is a lovely young woman from Spain we found out - but excellent as a thoughtful wait person. I'm hoping Buswells is a good beginning for her future plans. We would highly recommend Buswells to any friends heading to Dublin and thank you so very much for a wonderful home while we explored your lovely city.


  • Gary Thomas

    Customer rating:

    18-Oct-2019
    Your staff were most accommodating, courteous and pleasant. The rooms were bright and clean. Your dining room most welcoming and the food was delicious


  • Hotel guest

    Customer rating:

    18-Oct-2019
    We loved the hotel. Our first night in 103 was not comfortable due street noise. We were moved to another room for the reminder of our stay and it was great. The staff was incredible. Breakfast was very good.


  • Hotel guest

    Customer rating:

    13-Oct-2019
    Although we only stayed for one night, we were very happy with the room and facilities. We arrived before check in and the person at the front desk was very accommodating and let us leave our luggage while we went out touring. I would definitely stay at this hotel again if I return to Dublin.


  • Hotel guest

    Customer rating:

    13-Oct-2019
    My sister and I arrived for a four night stay at Buswells Hotel. From the moment we pulled up outside in the taxi we fell in love the the place. Inside it is so comfortable and relaxing. The staff are so welcoming, friendly and helpful. Breakfast was excellent and Robert, the waiter who looked after us, was fantastic. Nothing was ever too much trouble for him and he was always so helpful and cheerful. I want to bring my husband to Buswells Hotel to show him what a wonderful hotel it is! Thank you for making our visit to Buswells so enjoyable.


  • Hotel guest

    Customer rating:

    11-Oct-2019
    very nice and pleasant


  • Hotel guest

    Customer rating:

    10-Oct-2019
    Very comfortable well appointed room, excellent location, easy to get to from the airport, friendly service in bar, very enjoyable stay!


  • Hotel guest

    Customer rating:

    9-Oct-2019
    Nice place and very relaxing. The check-In was slow and confusing but the bar host made up for it. The room was great.


  • Hotel guest

    Customer rating:

    9-Oct-2019
    Good location, room and breakfast.


  • Hotel guest

    Customer rating:

    8-Oct-2019
    Buswells Hotel was my warmest hotel experience ever . As well as being extremely comfortable the staff are warm and the entire experience is welcoming and a ‘home away from home ‘. Thank you!


  • Hotel guest

    Customer rating:

    5-Oct-2019
    I loved staying at Buswells Hotel. The hotel is lovely, your staff was incredibly friendly, courteous and helpful. When we checked out, my husband left jewelry behind in the room. As soon as we realized, we called the hotel. They immediately went to the room, located the lost jewelry, put it in the hotel safe and worked with me creating a plan to get it safely home to the USA. Thank you for a wonderful stay and saving us from the disappointment of losing special items!


  • Hotel guest

    Customer rating:

    30-Sep-2019
    Excellent location, Good services and clean room and bath.


  • Hotel guest

    Customer rating:

    30-Sep-2019
    Room was very small


  • Allison Picard

    Customer rating:

    29-Sep-2019
    The location was great, very central. Nice big room. Breakfast was terrific. The pub/restaurant was very good and convenient. Staff were very helpful.


  • Lovat Timbrell

    Customer rating:

    29-Sep-2019
    Our stay at Buswells was most enjoyable. The elegant surroundings added to the intimacy of the hotel and the convivial atmosphere in the bar ensured a very pleasant evening. Our only regret was that we had booked for only one night but this will hopefully be remedied in the near future with a longer stay. Certainly one of the better hotels in Dublin without doubt.


  • Hotel guest

    Customer rating:

    25-Sep-2019
    Friendly and courteous staff. Good value for money. Comfortable bed followed by a good breakfast.


  • Hotel guest

    Customer rating:

    24-Sep-2019
    Lovely stay at Buswells. Our room was clean and comfortable. Service in the pub area was a bit slow at times.


  • NIAMH SREENAN

    Customer rating:

    23-Sep-2019
    I must say that,as always, I enjoyed my recent stay in the Hotel. The refurbishment is very impressive and the work of helpful friendly staff allied to an excellent food service are conducive to enjoyment at all times. I hope to be back soon.


  • Hotel guest

    Customer rating:

    23-Sep-2019
    A beautiful place, but not very accessible . Lobby area had plenty of nice gathering areas in which to visit. Having only one key was a bit inconvenient.


  • Hotel guest

    Customer rating:

    22-Sep-2019
    Convenient and comfortable with an excellent breakfast. We were very satisfied.


  • Hotel guest

    Customer rating:

    22-Sep-2019
    Because of its location (great access to the city center , university and the National Library) and historical and elegant atmosphere as well as professional service, I always choose to stay Buswells while in Dublin. And this time I found another reasons to I should recommend strongly. The room I stayed seemed to have refurbished which brought a very convenient and useful bathroom facilities. Also I found the mattress had enough stability as I could have good sleep (previously it was too soft for me). It is always difficult to find a good hotel but Buswells is the one I cannot expect more.


  • Hotel guest

    Customer rating:

    16-Sep-2019
    All of the staff was warm and welcoming, and we thoroughly enjoyed your wonderful breakfasts.


  • Hotel guest

    Customer rating:

    14-Sep-2019
    Staying at Buswells was perfect as we ended our Ireland adventure. The location was perfect. The staff was helpful and went out of their way to ensure all our needs were met. Looking forward to our next visit.


  • Hotel guest

    Customer rating:

    13-Sep-2019
    Nice hotel central to everything we wanted to see in Dublin


  • Doreen Sangaline

    Customer rating:

    11-Sep-2019
    The staff was helpful and friendly. The hotel itself is a wonderful introduction to the history and architecture of Dublin. I would repeat my stay.


  • Domenic Ricci

    Customer rating:

    9-Sep-2019
    Beautiful experience from start to finish. My wife and I arrived in Dublin at 10:00am. We were warmly greeted at Buswells. Our room was ready, we were given breakfast and our bags carried to our room. Thank you.


  • Hotel guest

    Customer rating:

    7-Sep-2019
    A refreshingly old fashioned experience, just great service, a comfortable room and food of high quality. The central location makes the important Dublin sights easily accessible and many restaurants and the best Dublin shopping are only a short walk away. Hard to beat.


  • Judith Berghuis

    Customer rating:

    6-Sep-2019
    Room was clean and very comfortable. Staff was very accommodating and efficient. Breakfast was fresh and delicious. Location of the hotel is most convenient.