Customer reviews

  • Hotel guest

    Customer rating:

    16-Sep-2019
    All of the staff was warm and welcoming, and we thoroughly enjoyed your wonderful breakfasts.


  • Hotel guest

    Customer rating:

    14-Sep-2019
    Staying at Buswells was perfect as we ended our Ireland adventure. The location was perfect. The staff was helpful and went out of their way to ensure all our needs were met. Looking forward to our next visit.


  • Hotel guest

    Customer rating:

    13-Sep-2019
    Nice hotel central to everything we wanted to see in Dublin


  • Doreen Sangaline

    Customer rating:

    11-Sep-2019
    The staff was helpful and friendly. The hotel itself is a wonderful introduction to the history and architecture of Dublin. I would repeat my stay.


  • Domenic Ricci

    Customer rating:

    9-Sep-2019
    Beautiful experience from start to finish. My wife and I arrived in Dublin at 10:00am. We were warmly greeted at Buswells. Our room was ready, we were given breakfast and our bags carried to our room. Thank you.


  • Hotel guest

    Customer rating:

    7-Sep-2019
    A refreshingly old fashioned experience, just great service, a comfortable room and food of high quality. The central location makes the important Dublin sights easily accessible and many restaurants and the best Dublin shopping are only a short walk away. Hard to beat.


  • Judith Berghuis

    Customer rating:

    6-Sep-2019
    Room was clean and very comfortable. Staff was very accommodating and efficient. Breakfast was fresh and delicious. Location of the hotel is most convenient.


  • Hotel guest

    Customer rating:

    6-Sep-2019
    Great breakfast I didn't like the small single bed in the room.


  • Hotel guest

    Customer rating:

    5-Sep-2019
    The team is first class from the Reception to Bar to accommodation. Revamped rooms are first class.


  • Hotel guest

    Customer rating:

    3-Sep-2019
    Your hotel was fabulous! Staff was outstanding. Our room was terrific! very comfortable bed. Bright bathroom. Charm throughout the hotel. Great location for touring Dublin. Highly recommend!!


  • Hotel guest

    Customer rating:

    3-Sep-2019
    Great location. We were able to store our bags when we arrived early and the staff were very friendly and helpful!


  • Terry Mackenzie

    Customer rating:

    2-Sep-2019
    We loved our time at Buswells Hotel! The rooms were really superb and perfectly clean, with everything we could possibly have needed. The staff were incredibly friendly and helpful and the position is absolutely perfect. I couldn't imagine staying anywhere else in Dublin.


  • Hotel guest

    Customer rating:

    1-Sep-2019
    There was a pipe outside the window which seemed to make noise all night. But everything else was perfect


  • Sarah Petrie

    Customer rating:

    31-Aug-2019
    Thoroughly enjoyed our stay, so convenient & central, we were attending a wedding in Trinity College. Courteous , helpful ,professional and friendly staff with non of the blandness of some of the very large hotels.Rooms clean & compact although no bath if you prefer rather than a shower. Good atmosphere in the nicely decorated foyer & bar. Excellent breakfast but disappointed with our evening meal . All in all a good choice when visiting Dublin. Sarah & Gordon


  • Hotel guest

    Customer rating:

    30-Aug-2019
    Great location, beautiful room and lovely breakfast. Would have been 5 stars had the woman at the front desk been even slightly polite.....


  • Barbara Thompson

    Customer rating:

    29-Aug-2019
    Wonderful staff! Friendly, helpful and ready to be if service. Buswell’s has a great location, small, but nice rooms and a great bathroom. The breakfast was delicious.


  • Hotel guest

    Customer rating:

    28-Aug-2019
    Buswells Hotel is a great find. It is centrally located within walking distance to all that Dublin has to offer. We had a lovely triple room which was very comfortable and clean. We had dinner the night we arrived and the food is good and reasonably priced. We will definitely stay here again.


  • Hotel guest

    Customer rating:

    25-Aug-2019
    Excellent customer service. Room was impeccable. Absolutely loved my stay.


  • Peter Edenhoffer

    Customer rating:

    24-Aug-2019
    Very nice old fashioned hotel, with appropriately updated rooms. Staff was very helpful. Breakfast was wonderful in antique setting. On the bus line from airport , but catching the bus back to airport was at different location, not even a phone call to airbus helped. Tip: stop is on north side of St Stephens Green.


  • Hotel guest

    Customer rating:

    23-Aug-2019
    Tremendous staff all the way around. Wish I had known the lift was broken.


  • Linda Rodgers

    Customer rating:

    23-Aug-2019
    Excellent stay. Excellent staff. Our 7 night stay in room 99 was superb. The room was large and separated bath felt more roomy. Breakfast included was always very good and staff were so friendly and helpful. I believe our server in AM is Tania? She was just the best. Erica at front desk always pleasant and friendly. We were able to store our luggage when we took a 5 day trip to the west. Then returned for one night before flight home. Again very nice room. We will recommend Buswells to others and will return if we can. Oh also really great location!!


  • Hotel guest

    Customer rating:

    23-Aug-2019
    The public areas of the hotel are lovely. All of the staff with whom I dealt were professional, friendly anxious to help. The location is perfect. Our room was a tad small but clean with a modern bathroom. The lift was unfortunately out of commission during our stay. I would choose to stay here should I return to Dubli


  • Hotel guest

    Customer rating:

    21-Aug-2019
    lovely hotel, friendly staff


  • Christine Moran

    Customer rating:

    21-Aug-2019
    What a perfectly positioned and perfectly run boutique hotel. Buswells is right next to the main Art Gallery for great art and the University for the Book of Kells. The service was charming and helpful - always. The bar was a wonderful area to rest and relax as well as eat really good food. As a woman traveling alone places like this are a jewel.


  • Hotel guest

    Customer rating:

    19-Aug-2019
    Staff is very service oriented and friendly. I highly recommend this hotel to anyone.


  • Hotel guest

    Customer rating:

    16-Aug-2019
    What an exceptional hotel. Front desk staff was professional, courteous, and helpful. Conceirge, Paddy was most helpful. Very professional and willing to help with any of your needs. Buswells Hotel is a historic gem. Bar and restaurant are very nicely furnished and certainly fits the historic character of the hotel. . Clean room, well appointed. Great location to restaurants and historic sites.


  • Hotel guest

    Customer rating:

    15-Aug-2019
    Lovely hotel in a great location with really helpful and welcoming staff.


  • Hotel guest

    Customer rating:

    13-Aug-2019
    The staff and service was very good. I did not like staying in the room facing the street. Very noisy at night time when we must leave windows open.


  • Hotel guest

    Customer rating:

    12-Aug-2019
    Great hotel, great location. Excellent value for money!


  • Hotel guest

    Customer rating:

    12-Aug-2019
    We loved our stay, staff very helpful and readily available. Great location and yet, off the beaten path.


  • Hotel guest

    Customer rating:

    11-Aug-2019
    A charming old-world hotel. Comfortable and clean with impeccable service.


  • Hotel guest

    Customer rating:

    10-Aug-2019
    Lovely hotel. Terrific location. Excellent service. Will definitely stay at Buswells again the next time I visit Dublin.


  • Gabriel and Margaret Daly

    Customer rating:

    10-Aug-2019
    Fantastic location right in the centre of Dublin.Very friendly and welcoming staff.Very competitive rates.Excellent breakfast in very pleasant surroundings.An ideal location for a short break in Dublin.


  • Hotel guest

    Customer rating:

    9-Aug-2019
    Exceptional servie from every member of staff I met from porter, reception team and breakfast room. Location very central for me for work. Room immacultely clean with lovely linen and towels. Room corridor quiet. No air con however a fan was provded. Will return on a regular basis as am in Dublin frequently.


  • Hotel guest

    Customer rating:

    8-Aug-2019
    The hotel is perfectly located. Rooms are nice and customer service was top notch. I will for sure return


  • Hotel guest

    Customer rating:

    7-Aug-2019
    We had two terrific stays at Buswell's - when we arrived in Ireland, and just prior to departure. The staff are excellent, especially the front desk staff who helped us with various needs. It's clearly a team effort. The location is perfect for visiting many places of interest, restaurants, and is just far enough away from the teeming streets of people to be restful and quiet. Thank you for all you did to make our stay so good.


  • Heather Baugh

    Customer rating:

    5-Aug-2019
    I really enjoyed my stay in this quaint, updated, downtown hotel and would gladly stay again next time I'm in Dublin. Outside of the hotel itself, I loved that it was within walking distance of the best downtown locations someone would want to visit.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    They were resurfacing the street so it was noisy. Otherwise we were happy with our stay.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    Taking into account the high prices in summer in Dublin this hotel has a good price-quality relation. Moreover, staff is very kind and thoughtful. I had a problem with the mattress and they changed me to a suite and invited me to have dinner while waiting.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    Nice quiet hotel near to everything with nice bathrooms and good breakfast in the morning.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    Loved the hotel. Very welcoming hotel. The hotel is classy, quaint feeling. I loved our room. Bed was firm and super comfortable for us. Loved having a tub. Loved walking up and down the stairways. Irish breakfast was superb. Wonderful service. Close to lots of museums, Temple Bar area, Hop On/Hop Off buses. Loved it there.


  • Paula Gemma

    Customer rating:

    30-Jul-2019
    We were so very happy with our 4 night stay at Buswells!! The hotel itself is charming, with lovely details throughout. We reserved a compact double room, which was perfectly sized for our stay. The desk and wait staff were always gracious and friendly. One main reason we reserved at Buswells is the location. It was central to everything we planned on seeing in Dublin, right between Trinity College and St. Stephen's Park; Temple Bar was only a 15 minute walk. Our favorite part of staying at Buswells was relaxing in the pub/bar sitting area. There was perfect for striking up conversations with other guests. We would highly recommend Buswells!!


  • Hotel guest

    Customer rating:

    29-Jul-2019
    Some of the most helpful staff of any hotel in which I have stayed! Highly recommended. Right in the heart of Dublin. Within walking distance to all the sights.


  • Hotel guest

    Customer rating:

    27-Jul-2019
    Lovely hotel, attentive staff.


  • Hotel guest

    Customer rating:

    22-Jul-2019
    Louise was angelic - she answered all of my questions and remembered us as well.


  • Hotel guest

    Customer rating:

    18-Jul-2019
    We use Buswells because of its central location, the staff are outstanding, the food is good, it is clean and the lounge area is comfortable. If there is a downside there are a lot of stairs but there are lifts.


  • Jaime Cornell

    Customer rating:

    17-Jul-2019
    Beautiful hotel with old-world charm. The rooms and bathroom were clean, the beds extremely comfortable. We had a triple room and it was large enough to add a roll away bed and still have plenty of room. The location was great - close enough to be able to walk to everything, yet away enough for quiet. The staff was very helpful and responsive, anything from a top sheet and fan to arranging for a to-go cup of coffee and cab rides.


  • Hotel guest

    Customer rating:

    15-Jul-2019
    Buswells was just wonderful. This was our first stop & a perfect way to kick off our vacation. Our room was very comfortable, clean and spacious. Buswells is in a great location near museums, Grafton, great restaurants & St. Stephen's Green. We loved the Georgian charm and our breakfast was delicious! The staff was very helpful with all our questions and always friendly. I highly recommend it and would love to visit again.


  • Fritz Senn

    Customer rating:

    14-Jul-2019
    For the third time I stayed in your hotel and was entirely satisfied. The desk was extremely friendly and helpful. My only complaint is that I ad to connect o the Internet every 24 hours, a nuisance, but the desk managed to renew the connection.


  • Dean Hein

    Customer rating:

    14-Jul-2019
    The staff overall is very polite and extremely helpful. Great location with a short walk to Temple bar area with many great pubs and restaurants. Highly recommend this hotel if you like good food, great people and wonderful character.