Customer reviews

Hotel and Bar Excellent, Restaurant not commensurate with quality of hotel.

A JOYFUL GEM IN THE HEART OF DUBLIN. ROOM, BAR & RESTAURANT AND, MOST OF ALL, STAFF POLITENESS AND CARE FOR GUESTS

I had the best stay! My dad and I enjoyed the breakfast in the morning. My room was neat and clean and very comfortable. The staff was helpful and made sure we had everything we needed. The convenience of the location was perfect for sightseeing. I will stay here every time I'm in Dublin!

Nice location

Enjoyed our three day stay at Buswells Hotel. It's location was great being close to museums and St. Stevens Green. It was pleasant relaxing in the lounge.

Superb hotel, staff, location and service

Friendly and welcoming staff and atmosphere. Quite and very well located in the centre of the city’s gallery district,

Ideal location, very comfortable bed/pillows, we were on the 2nd floor so not very disturbed by city traffic. Like the heavy curtains to keep out the morning light. Food/drinks in bar and service very good.

Our stay was very pleasant and the staff accommodating. Our only difficulty was the heat. The fan wasn’t very helpful for cooling.

Location is great! Service at bar was fair. Housekeeping was fair. Rooms were nice, but slightly small. Breakfast was nice.

Easy of booking, hotel was lovely and clean and very quiet. Would definitely return if was staying in Dublin and would highly recommend Buswells to others

Staff was extremely helpful and kind.

I love Buswell's. This was my second stay. It's perfectly located. I love the bar/restaurant. Everyone is friendly and very helpful. I just love the ambiance.

the hotel is well located to everything interesting in Dublin with a nice traditional atmosphere. Our room was comfortable, spacious and well equipped. A good place to stay if you plan a couple of days. Friendliness at the reception desk is below standard for a hotel in that category - in the evening even unfriendly and non responsive when you ask for your room key

The service at the desk and in breakfast room were great.

Buswells' location cannot be beat for convenience: shops, cafes, restaurants, etc. are minutes away, as is the National Library of Ireland, well worth a visit. I particularly appreciate the attentive service in all areas. Tea and scones in the area outside the bar is pleasantly relaxing, and I can recommend breakfast. The overall ambience is charmingly and cheerfully antique. Single rooms can be a bit cramped but are impeccably clean and more than adequate, and the bathrooms appear to have been recently redone with contemporary amenties. Buswells is my go-to place to stay when in Dublin.

I was surprised that it did not have a lift to the rooms. One of the staff helped me so all was good. Otherwise, very nice experience. Excellent staff!

The absolutely wonderful location is made even better by the wonderful people on staff. The ever so quaint and civil atmosphere of the parlor for your morning coffee, afternoon tea, or just a pint before dinner add to the feel of Dublin. You simply will not find better value than Buswells Hotel.

very freindly stuff at receüption. Room cleaning and refill requires improvement. No space to dry towels in bathroom

Our experience at Buswells Hotel was fantastic. The location was a major draw for us, and the old-world charm truly sealed the deal. One unique aspect was leaving our key with the concierge every time we left the hotel—an unusual practice, but one we understood the reasoning behind. The twin rooms were spacious and comfortable. However, upon our return to Buswells, we stayed in a disability-accessible room with a shower. While we appreciated the extra space, the wet floors took some getting used to. Thankfully, the staff was incredibly accommodating, providing additional bath mats to make our stay more comfortable. The staff were consistently friendly and informative. We were especially grateful for Buswells’ luggage storage service between stays while we were away on a multi-day tour—an excellent convenience that should absolutely remain. It’s one of the many reasons I highly recommend Buswells to friends and family. Additionally, the hotel arranged cabs for us, including one to the airport. Their ability to track each cab’s location kept us updated on arrival times, which was a thoughtful touch. The concierge was particularly helpful throughout our stay, ensuring everything ran smoothly. Overall, we would highly recommend Buswells Hotel to family, friends, and colleagues.