Customer reviews

  • Teresa Callan

    Customer rating:

    17-Feb-2020
    I had an extremely pleasent stay & all the staff very helpful & friendly, I will definitely be back & highly recommend this hotel


  • Hotel guest

    Customer rating:

    17-Feb-2020
    Staying at Buswells is a dream, arrived on a stormy afternoon to a charming parlor, open hearth running and welcoming. The staff is fantastic and did everything to make usfeel at home. Enjoyed a delicious dinner and felt like we were sharing a pint with history in the beautiful bar. The breakfast crew was particularly friendly.Would love to come back.


  • Hotel guest

    Customer rating:

    10-Feb-2020
    Very pleased with stay - excellent staff in all areas of Hotel.


  • Hotel guest

    Customer rating:

    8-Feb-2020
    My favourite hotel


  • Hotel guest

    Customer rating:

    8-Feb-2020
    Buswell’s is a top notch hotel. Wonderful atmosphere and friendly staff made my stay very enjoyable. It is also very well located near Trinity College and plenty of shopping and other Dublin must see attractions. I will definitely plan to stay at Buswell’s on my next trip.


  • Hotel guest

    Customer rating:

    7-Feb-2020
    Friendly, helpful staff. Freshly cooked breakfast much better than cooked buffet offering elsewhere. Hotel decor and cleanliness good, carpet in our ground floor room starting to look a little tired.


  • Sally McKee

    Customer rating:

    4-Feb-2020
    The staff were very welcoming and the room comfortable although looking out at a wall. The breakfast was freshly cooked and excellent. The staff in the dining room were very friendly and efficient.


  • Hotel guest

    Customer rating:

    3-Feb-2020
    Very friendly staff at check in and bar/restaurant manger great, only recommendation is some newer staff in bar/restaurant need a bit more customer experience type training.


  • kevin kelly

    Customer rating:

    2-Feb-2020
    Have to say we were very happy with everything, staff especially the Indian guy at the bar were excellent and polite. Breakfast was nice and rooms clean and comfortable Kevin and Sue Kelly


  • Kay McQuaile

    Customer rating:

    2-Feb-2020
    Buswells is exactly as I expected, an old fashioned city centre hotel where service, friendliness and professionalism is number one. This was my third time staying and will be my first choice for future weekends in Dublin.


  • Hotel guest

    Customer rating:

    27-Jan-2020
    A welcoming and pleasant hotel in the heart of Dublin. Short walk to Trinity College, the National Gallery, St Stephens Green, Little Museum of Dublin and Temple Bar. If arriving from the airport, the aircoach (number 700) stops right by the hotel, with the return journey stop only 5 minutes away.


  • Hotel guest

    Customer rating:

    22-Jan-2020
    We had a very pleasant stay at Buswells Hotel and we will return. The location of the hotel was great and very convenient. It was quiet but just around the corner from plenty of shopping, dining and bars. The room was very comfortable and very nicely decorated. The included breakfast was very generous and tasty. Staff were lovely as well. My only, very small, issue was the room was a little stuffy so we had to sleep with the window open and there was some street noise. This did not negatively affect our stay however.


  • Neil Griffiths

    Customer rating:

    19-Jan-2020
    I was impressed with every element of Buswell's - not just the location (which is ideal) but the décor, setting and ambience. The bedrooms were really well appointed, spacious and comfortable (I slept like a log...); food was top-notch and service impeccable: all the staff I met were friendly, helpful & charming - so, all in all, very highly recommended


  • Hotel guest

    Customer rating:

    18-Jan-2020
    Lovely hotel with the old world feel. Staff were genuinely very friendly. The room was cosy and I couldn’t fault anything. I hope to stay there again.


  • Hotel guest

    Customer rating:

    17-Jan-2020
    Loved my stay at this hotel. The location was perfect- near to many places I planned to visit. Rooms were very clean, customer service was outstanding. I would definitely stay at this hotel again


  • Hotel guest

    Customer rating:

    16-Jan-2020
    Had a wonderful stay. Wonderful facilities, food & drink as well as service from the staff. Ideal hotel to launch our visit to Dublin and then the west coast of Ireland. Well done to the team.


  • Hotel guest

    Customer rating:

    15-Jan-2020
    We had a great stay at this lovely hotel! The location is fabulous for walking to museums and shopping and great restaurants and it has an on site pub that serves good food in a great atmosphere. There comfortable seating areas throughout, especially in the lobby by the fireplace. It’s charming and comfortable and very clean and the staff is very friendly. We loved it! We would definitely return for another stay.


  • Hotel guest

    Customer rating:

    13-Jan-2020
    Buswells location was excellent the staff was professional and courteous. Breakfast was outstanding room was clean comfortable we couldn’t ask for a better place in a nicer stay


  • Hotel guest

    Customer rating:

    12-Jan-2020
    We were so impressed with every aspect of our stay. The hotel, the room, the service and amenities gas surpassed our expectations. The staff were so helpful and friendly that we really did feel at home. We will be back next time we come to Ireland. Thank You Buswells.


  • Gráinne Walshe

    Customer rating:

    10-Jan-2020
    Lovely atmosphere. Very obliging staff. They couldn't have been more helpful really. We thoroughly enjoyed staying in this very lovely and historic hotel. The location in Dublin city centre is fantastic too.


  • roberto santucci

    Customer rating:

    10-Jan-2020
    Very beautiful hotel, excellent position really in the Centre of Dublin and with an exceptional breakfast. The staff is kind and available, the only defect is the room too small for 3 persons.


  • Kim Clark

    Customer rating:

    8-Jan-2020
    8 of our 10 trips to Ireland included stays at the Buswells. Had we known of the Buswells sooner, it would have been all 10! Great location (ie, close to St Stephen's Green, Grafton street, and the Temple Bar district), warm, accommodating, and friendly staff - Vickie and Paddy in particular - and comfortable, clean rooms. Dr Kim & Cindy Clark


  • Hotel guest

    Customer rating:

    7-Jan-2020
    Excellent service at check in desk. The initial room assigned to me was dated and marks on wall, was surprised no tub. I expressed my concern to desk and within minutes I was assigned to a great room which made me very happy. She was also very helpful with directions to a restaurant and advice to airport. Service in the dining area was excellent. Upon checkout the bellman was very helpful with my car to airport, so cheerful! He even came to the dining room to let me know the car arrived. I loved the location of the hotel, central to everything and quiet. My stay was too short, I will return.


  • Hotel guest

    Customer rating:

    6-Jan-2020
    Had a lovely stay, excellent hotel


  • Hotel guest

    Customer rating:

    6-Jan-2020
    The front desk agents were really helpful. My first night was uncomfortable because there was a ton of foot traffic and the person around/above me was very loud, so I was moved to another room at the back of the property which was way better! Free water bottles and tea were a nice touch. Not sure about the keys we had to bring to the desk every time, just not as convenient. There also wasn't any conditioner available or lotion in the rooms.


  • Hotel guest

    Customer rating:

    1-Jan-2020
    Very friendly atmosphere, helpful staff .It is a comfortable well situated hotel. The good breakfast is included with the room price.


  • Jane Coghlan

    Customer rating:

    1-Jan-2020
    Had a wonderful over night stay on December 22nd. Room was excellent and breakfast really good. Staff extremely pleasant and helpful ;)


  • Hotel guest

    Customer rating:

    31-Dec-2019
    Thank you.


  • Hotel guest

    Customer rating:

    30-Dec-2019
    Very comfortable hotel and such warm and friendly staff. Within walking distance of the best shopping areas and theatres. Would definitely recommend it to all my friends.


  • Kristen Klein

    Customer rating:

    30-Dec-2019
    The hotel is absolutely lovely. The staff are very helpful, professional, and friendly.


  • Rick Stern

    Customer rating:

    27-Dec-2019
    We had a marvelous stay at Buswells....yes the rooms are a little on the small side but they are very ample and you are DOWNTOWN in a great location. What sets Buswells apart is its amazing service. We especially enjoyed Michael and Sarah in the dining room who were so personable, so caring, and so professional. Naimh at the front desk went out of her way several times to assist us and make sure our stay was top notch. We were only there a couple of nights but they treated us as if we were family and it was obvious they wanted us to have a good experience and love Ireland as much as they did. They made the stay extra special.


  • Hotel guest

    Customer rating:

    26-Dec-2019
    Girls at desk very pleasant and welcoming . Room nice and clean and warm . Food that i had was minimal as I was just over nighting there 4 time in 2019 and each time what I had was great :


  • Hotel guest

    Customer rating:

    24-Dec-2019
    Reasonably priced, central


  • Hotel guest

    Customer rating:

    23-Dec-2019
    Very pleasant Hotel nice and clean. Very good location


  • Hotel guest

    Customer rating:

    19-Dec-2019
    Buswells hotel is super & punches well above its weight for the price you pay for such a good location in a capital city, close to all tourist attractions. The staff are excellent and there is a 5 star feel of helpfulness from them all , the beds and bed linen are top quality & to top it all a good breakfast with the best service I have ever had at breakfast and I didnt just happen to be there on a lucky day...booked to go back 6 weeks later as I loved it so much & same breakfast manager & staff on, reception staff very friendly & helpful also, I cant understand why some hotels spend so much money on advertising & promotions only for guests to arrive to surly staff?? Word of mouth advertising & repeat business I guess does it for Buswells.


  • Hotel guest

    Customer rating:

    16-Dec-2019
    Terrific location. Lovely hotel with very friendly staff


  • Hotel guest

    Customer rating:

    13-Dec-2019
    I have passed your hotel for years when visiting or working in Dublin and made it a point to stay with you - I was not disappointed! And look forward to returning again and again


  • Hotel guest

    Customer rating:

    11-Dec-2019
    Great location, friendly and efficient staff and breakfast cooked to order is a real plus.


  • Alan Farfort

    Customer rating:

    10-Dec-2019
    Very comfortable hotel it would be even better if they had an arrangement financially for parking


  • Hotel guest

    Customer rating:

    8-Dec-2019
    Friendly, comfortable, central.


  • Hotel guest

    Customer rating:

    6-Dec-2019
    Everything was wonderful. Location, breakfasts, staff, cleanliness of room and Christmas decorations. Totally enjoyable stay. Would totally recommend


  • Hotel guest

    Customer rating:

    2-Dec-2019
    Friendly staff. Nice breakfast. Great location. Room lovely but small


  • Darla Tufto

    Customer rating:

    2-Dec-2019
    Loved this property and location. Attentive staff, very helpful with Dublin attractions as well. Breakfast was tasty with variety and the bar had much to offer after a day of sights.


  • Hotel guest

    Customer rating:

    1-Dec-2019
    Perfect location, kind staff!


  • Hotel guest

    Customer rating:

    28-Nov-2019
    We enjoyed our 5 nights very much--comfortable bed, large bathroom with shelf space, quiet street overnight, excellent breakfast offerings, helpful and courteous staff, to say nothing of the ideal location for our needs. Minor glitch--one of the spring-loaded window sashes (room 305) would not stay closed.


  • Hotel guest

    Customer rating:

    27-Nov-2019
    Excellent price and excellent service in a great location. Will definitely come back if I find myself in Dublin again


  • Hotel guest

    Customer rating:

    27-Nov-2019
    Good value hotel close to St Stephens Green and Grafton St. Friendly, efficient staff.


  • Hotel guest

    Customer rating:

    26-Nov-2019
    Lovely hotel, room was lovely, extremely nice staff, a few more options for Coeliacs on the Bar menu would be nice though.


  • Hotel guest

    Customer rating:

    25-Nov-2019
    My two daughter ms & I had a really lovely time in Buswells Hotel. My daughter was tasked with dining a hotel for our girls overnight in town. She picked it because if it’s competitive rate but we would go back again because if the lovely room, the friendly staff ‘ the great breakfast. The location is just excellent also !


  • Hotel guest

    Customer rating:

    21-Nov-2019
    Classy, clean and very comfortable. If you are looking for an authentic European hotel experience, I would highly recommend the Buswell Hotel. The hotel just underwent 3M renovation so although it is an old building it is in immaculate condition. Looking forward to staying here again!