Customer reviews

  • James Healy

    Customer rating:

    19-Aug-2018
    Centrally located. Was within walking distance to just about everywhere we wanted to go. The hotel is also located close to public transportation. Comfortable room, great food, and a very friendly and helpful staff.


  • Hotel guest

    Customer rating:

    17-Aug-2018
    Beautiful hotel and wonderful breakfasts! WiFi did not work well on our roombut it was a great location!


  • Hotel guest

    Customer rating:

    15-Aug-2018
    Our stay at the Buswell Hotel was like a dream come true. We arrived late in the day to what I would call perfect accommodations. The character and charm you see when you walk into the lobby were reminiscent of days gone by, but also met the standards of what is expected from a five star hotel. The staff at the front desk and in the restaurant made us feel very welcome. We never once felt out of place. The hotel was centrally located, just a short walk to Grafton Street. The location was just far enough away from the noise of the city to make our stay extremely enjoyable and restful! We would highly recommend this hotel and would choose to stay there again in the future.


  • Nadine Sustaita

    Customer rating:

    9-Aug-2018
    The room service was greatly appreciated with pleasant personnel who were very thoughtful and always smiling. On the last day, a young man (Dino) was very helpful while I was waiting for my daughter to pick me up. He brought my luggage to the lobby and brought me coffee at 3:00 am upon learning that our flight was delayed. All this he did while being the only person at the counter at that hour of the morning. He even helped take the luggage outside for us. He should be commented for his outstanding service to me. Thank you!


  • Hotel guest

    Customer rating:

    9-Aug-2018
    In our opinion, the room and bathroom facilities were very small (not even a room chair to sit in) for the price we paid - even compared to the other hotels we stayed at while in Ireland. Breakfast was OK - nothing to write home about. Lot of street noise to deal with - thanks for earplugs. Bed was comfortable. Location was good for getting around the City. Front Desk personnel were nice and Paddy, the Concierge, was very friendly and helpful.


  • dale Bruhl

    Customer rating:

    8-Aug-2018
    Great location, friendly staff and relaxing stay. We would return. Dale & Patricia from Ohio


  • Patricia Leonard

    Customer rating:

    7-Aug-2018
    I have found my new home in Dublin. The hotel is centrally located on a quiet street, just steps from Trinity College, Merrion Square, St Stephen's Green, Hodges Figgis and Grafton Street. Beautifully decorated, clean, nice lounge/restaurant/breakfast room, friendly and caring staff. Buswells is my latest and greatest find. Already looking forward to my next stay.


  • david sywak

    Customer rating:

    4-Aug-2018
    Very nice hotel, and an excellent location. Very close to Trinity College, not far from Temple Bar area, Dublin Castle, etc. Very nice breakfast too.


  • Hotel guest

    Customer rating:

    3-Aug-2018
    lovely, clean hotel with very friendly and helpful staff.


  • Hotel guest

    Customer rating:

    3-Aug-2018
    We appreciated the central location of the hotel. We could walk anywhere we wanted to go. Paddy, the Concierge, and Tania, breakfast server, were both especially helpful, warm, welcoming, cordial.


  • Hotel guest

    Customer rating:

    2-Aug-2018
    Lovely time at hotel. Everyone was extremely helpful from the moment we walked in and offered coffee after our long flight. Front desk staff was superb. Thank you. Hope to be back in a few years.


  • Hotel guest

    Customer rating:

    2-Aug-2018
    Fantastic location—steps away from Nat’l Library of Ireland, Nat’l Museum of Ireland (fascinating Viking exhibit), and St. Stephen’s Green. Large comfy room w/large bath. Staff were invariably helpful, including arranging tickets and explaining bus system. So handy to have in-house bar & restaurant.


  • Hotel guest

    Customer rating:

    1-Aug-2018
    Perfect room and hotel. Brilliant central location for the city centre, cannot fault it. Would definitely recommend and stay again.


  • Hotel guest

    Customer rating:

    31-Jul-2018
    This is our 3rd stay at Buswells. We love it's central location, kindly staff, comfortable accommodations, and early morning breakfast. Unfortunately this year we had to make an early morning flight and were unable to partake of their wonderful breakfast. We have recommended Buswells to friends and will be back.


  • Hotel guest

    Customer rating:

    30-Jul-2018
    Lovely hotel in a great location—close to the center of Dublin yet on a quiet street. Professional staff and good food in the restaurant/bar area.


  • Hotel guest

    Customer rating:

    28-Jul-2018
    Great hotel with topknotch service. Beautiful bar, delicious breakfast.


  • Hotel guest

    Customer rating:

    28-Jul-2018
    Wonderful place. Service was excellent. Ideal location for everything we wanted to see.


  • Edward Jennings

    Customer rating:

    27-Jul-2018
    This was our first visit to Dublin and Buswell Hotel, we loved everything about it and we are already planning our next visit and will certainly stay at the Buswell again. Ambience, rooms and public areas are excellent. Food excellent and lovely staff


  • David Abbott

    Customer rating:

    27-Jul-2018
    Buswells is the perfect hotel for first-time visitors to Dublin. Located in the historic Georgian center of the city, it is close to many of the important sites of Dublin, Traditional in style, Buswells boasts a marvelous staff, comfortable rooms, and lovely breakfast. A true gem.


  • Hotel guest

    Customer rating:

    27-Jul-2018
    Excellent location, ambiance, and friendly staff. Breakfast was very good. It will be my first choice for a hotel when I return to Dublin.


  • Hotel guest

    Customer rating:

    26-Jul-2018
    The room was nice and quite large. We had an issue with some sort of pipe vibrating in the walls randomly every night we were there. It made sleeping very difficult.


  • Hotel guest

    Customer rating:

    26-Jul-2018
    We had a wonderful stay. Everyone was so helpful friendly and professional. Love this hotel. This was my second stay with you.


  • Keith Pezzetti

    Customer rating:

    26-Jul-2018
    From the moment we walked in the door after an overnight transatlantic flight, Johnny made us feel welcome! He unlocked the doors at a very early morning hour to let us in and immediately offered tea and coffee. He was great!!!!


  • Hotel guest

    Customer rating:

    25-Jul-2018
    Your hotel is beautiful, very clean and well appointed rooms. I have stayed several times and will most definitely stay again. Only one thing to note, I have never been able to do an early check in and always left to wait until 3pm


  • Jasmine Koblik

    Customer rating:

    23-Jul-2018
    Our stay was just as expected, if not better. Our room was clean and comfortable and the hotel itself was beautiful. Overall, great stay, in a great hotel with a fabulous location!


  • Pete and Mary Jo Vanden Wymelenberg

    Customer rating:

    23-Jul-2018
    This was a beautiful hotel with excellent service. The bed and pillows were comfortable, food was fantastic, and concierge was helpful. We would definitely recommend this hotel to our friends and family!


  • Hotel guest

    Customer rating:

    23-Jul-2018
    We were very impressed that our luggage was moved from one room to the next since we needed to change rooms Central location, beautiful hotel, very gracious and helpful front desk staff


  • Hotel guest

    Customer rating:

    22-Jul-2018
    Recently stayed here for my better half's birthday. Must say had a very pleasant time indeed. The room was clean and well presented, with a good soft bed, my request for a room with a view was accommodated with a very lovely view of the National Museum. All staff were very helpful and accommodated my every request. It was quite perfect for a romantic getaway. Being centrally located in the middle of the nicest part of town, near some excellent restaurants and bars and almost beside Stephens Green,makes it an ideal base for anyone visiting Dublin for the first time, or indeed a local like myself who wanted to treat someone they cared about. Only thing would suggest from a travelers point of view would be to upgrade the shower and bathroom facilities in the room. I would also say it may not hurt to add a little sound insulation into the modern partitions and ceilings.


  • janis blanton

    Customer rating:

    20-Jul-2018
    Outstanding hotel. Centrally located with outstanding staff


  • Hotel guest

    Customer rating:

    18-Jul-2018
    We were very happy with our stay at Buswells Hotel. The hotel is charming in layout, the room was spacious and quiet. From the front desk to the restaurant and bar staff we were impressed by their professionalism and sincere concern for our contentment. I've already recomended Buswells to friends and when we visit Dublin again we look forward to staying there.


  • Hotel guest

    Customer rating:

    17-Jul-2018
    The front desk personnel were very helpful on making local travel arrangements. Much appreciated. Missed A/C on the warm nights in Dublin. I guess we're spoiled on this convenience.


  • Hotel guest

    Customer rating:

    17-Jul-2018
    Buswell’s was wonderful, from arrival to departure. Our second stay and look forward to returning. Staff is friendly and very helpful. Location is great, too.


  • Hotel guest

    Customer rating:

    16-Jul-2018
    The receptionist was very welcoming and gave us great ideas for delicious dinner at Matt the Thresher and wonderful session at O'Donoghue's. We found the hotel charming and conveniently located. We will definitely be back!


  • Aisling Loughran

    Customer rating:

    16-Jul-2018
    Absolutely fantastic stay! Hotel is very clean, beds are very comfortable, staff are extremely friendly and helpful. Location is fantastic! Would definitely stay again and recommend to other people!


  • Judith Potter

    Customer rating:

    15-Jul-2018
    Our arrival was early morning and they stored our bags until a room was available. We were offered tea or coffee in the reception. We did some sightseeing and returned early to have lunch in the hotel restaurant and we were immediately informed that a room was available. It was unusually warm and sunny in Dublin and there was a fan in the room, which kept the room very comfortable. We were joining a tour the following day and were allowed to keep the same room. The food in the restaurant was excellent and we enjoyed our stay at Buswells.


  • Hotel guest

    Customer rating:

    14-Jul-2018
    Great service, nice staff, great location, clean and nice rooms.


  • Hotel guest

    Customer rating:

    11-Jul-2018
    We were welcomed and made comfortable upon arrival with a lovely cup of tea served on a comfy sofa. The rooms are nicely done and the staff is first rate. The location is excellent and the value is suburb.


  • Hotel guest

    Customer rating:

    11-Jul-2018
    Lovely hotel in a fantastic location


  • Cathy DeGennaro

    Customer rating:

    10-Jul-2018
    Great stay. A little warm in the room with only 1 window that opens part way. Other than that, staff and facilities were great.


  • Ted Mogey

    Customer rating:

    8-Jul-2018
    Loved how we were welcomed in after an overnight flight from boston. Lovely fire and coffee available


  • Hotel guest

    Customer rating:

    6-Jul-2018
    Your staff on the front desk go over and beyond being helpful.


  • Hotel guest

    Customer rating:

    5-Jul-2018
    Excellent welcoming staff. Nothing too much trouble. Modern comfortable bedroom and bathroom. Even in the heatwave, quiet effective fans in each room. Best location, adjacent to georgian Dublin and easy walk to shops and restaurants. All round hard to beat experience.


  • Hotel guest

    Customer rating:

    2-Jul-2018
    Had a lovely stay at the Buswells Hotel for the Billy Joel Concert in Aviva stadium. As I was taking my 80 year old mum, I was concerned about stairs, but the lovely staff accommodated us really well by allocating us a room right next to the lift. The hotel is beautiful old style but very clean and has all you need. Staff are super friendly. The barfood was lovely - Crispy fish and homemade chips! Location is excellent with the galleries across the street and Grafton street a two minute walk away, but the location of the hotel ensures you have a quiet full nights sleep! I would say the one disappointment for me personally is the breakfast - the bacon was smoked which I normally like but these ones had a strange colour and flavour, sausages didn't have much bite to them either, however the pastries and cereals provided were a good variety, orange juice was lovely as was the coffee. I would definitely return to this hotel again, my Mum loved it! Customer service is exceptional and that makes all the difference.


  • Anita Cukier

    Customer rating:

    1-Jul-2018
    Buswells Hotel’s location is ideal for exploring Dublin. Within minutes of the hop on hop off bus, walking distance to Trinity Collehe and it’s trasured Book of Kells. The rooms are cofortable and the staff very helpful. The rooms and bathrooms are comfortable but the hair dryer is one of the very old models and totally useless.


  • Hotel guest

    Customer rating:

    1-Jul-2018
    we particularly appreciated the front desk and breakfast staff! our beds were very comfy as well as showers hot and luxurious. the location was terrific for getting around (as a tourist).... some single rooms have an unfortunate view (of a solid wall four feet away) and don't rely on a wake-up call as neither of our's came through.


  • Charles Kriete

    Customer rating:

    27-Jun-2018
    Your staff is incredibly courteous and the rooms are pristine.


  • Tracy Schultz

    Customer rating:

    26-Jun-2018
    Staff was very friendly and helpful. Delicious breakfast. Rooms were well appointed and plenty of charging outlets. Really good location. Two blocks from Trinity College.


  • Kridten Dukes

    Customer rating:

    26-Jun-2018
    I don't think the accommodations could be better. Such a lovely room for a single. The location is superb as well. Breakfast was perfect for the on the go tourist and I'll stay there again when in Dublin.


  • Walter Krueger

    Customer rating:

    25-Jun-2018
    We loved our 5 day stay at Buswells. Everyone was so gracious and hospitable!


  • Jeff Paterson

    Customer rating:

    25-Jun-2018
    Great hotel! Beautiful hotel and very helpful staff. The location was great as we could walk to restaurants and shopping. The breakfast was wonderful.