Customer reviews

  • Anthony Burgett

    Customer rating:

    17-Apr-2019
    Location was great We were able to get in our room early, which was a pleasant bonus, since I wasn’t feeling well. That was very nice.


  • Adrienne Toner

    Customer rating:

    16-Apr-2019
    I really enjoyed my stay at Buswells Hotel - the staff were friendly, helpful and efficient, the room was lovely and warm, the hotel is located close to central Dublin and so everything is within easy walking distance. I would definitely stay there again!


  • Hotel guest

    Customer rating:

    16-Apr-2019
    I planned a long weekend in Dublin. I wanted a charming hotel that evoked Irish hospitality. Buswells fit that bill. The staff were so accommodating, the breakfast was so delicious and I was in love with the rye bread. My only reason for the 4 was because we couldn’t get the hand held shower to use cold water. When we told the desk, they sent someone up to fix it ASAP. The only problem was that it wasn’t fixed until we asked again the next day. That really was a minor problem for us however. I would go back here in a flash, I really loved this hotel.


  • Hotel guest

    Customer rating:

    15-Apr-2019
    I thought the accommodations were great, there were a couple of glasses left in my room that probably should've been cleared/cleaned up when housekeeping came but otherwise our stay was lovely!


  • Hotel guest

    Customer rating:

    15-Apr-2019
    My wife and I had a very nice stay. The location was perfect for walking around Dublin. The room was very clean and the staff were very helpful. We would stay again in the future for sure!


  • Hotel guest

    Customer rating:

    15-Apr-2019
    Wonderful staff, especially the Hall porter.


  • Hotel guest

    Customer rating:

    15-Apr-2019
    I had a wonderful stay at the Buswells Hotel. The room was clean and the bed was very comfortable. I would definitely stay here again.


  • Hotel guest

    Customer rating:

    10-Apr-2019
    Excellent location for exploring the city. Room was clean and good sized for Europe. Bar staff was excellent as was the breakfast staff. Very attentive. Would stay here again if returning to Dublin


  • Hotel guest

    Customer rating:

    6-Apr-2019
    Excellent Hotel


  • Cormac Davis

    Customer rating:

    5-Apr-2019
    Really please with this hotel overall. Excellent service, very comfortable room, beautiul hotel bar, and an amazing breakfast to round it off. Excellent location also in the heart of Dublin.


  • Hotel guest

    Customer rating:

    4-Apr-2019
    Wonderful hotel. Great location and the staff were fabulous very attentive.


  • Hotel guest

    Customer rating:

    3-Apr-2019
    Staff were excellent and friendly. The breakfast staff were especially attentive - and the cooked breakfast was excellent. I would stay here again when next in Dublin.


  • Hotel guest

    Customer rating:

    2-Apr-2019
    Great location in Dublin. Staff was very friendly. Our bed was comfy and the shower was good. We had no view except for walls of the adjoining buildings but this also meant we had a quiet room. The breakfast room could use an extra wait staff to take egg orders in the morning and get coffee to reduce the wait.


  • Hotel guest

    Customer rating:

    1-Apr-2019
    Nice stay although room quite small and extremely hot - didn't get a great sleep. Other than that the staff were lovely and very helpful and food was delicious with really good breakfast.


  • Leigh Garvan

    Customer rating:

    31-Mar-2019
    Great service and buzzy atmosphere in the public areas in this hotel. Location in the centre of Dublin is ideal. I was impressed at check out when asked if there were any particular preferences I would like added to my profile for a future stay. That's great pro activity.


  • Hotel guest

    Customer rating:

    25-Mar-2019
    Magnificent breakfast, especially the waiter service!


  • Hotel guest

    Customer rating:

    25-Mar-2019
    Location was great and the hotel had all the old charm we were looking for with the right amount of accommodation updates for a cozy stay. Would definitely recommend.


  • Hotel guest

    Customer rating:

    21-Mar-2019
    The hotel is beautiful, the staff was wonderful and the location was perfect.


  • Hotel guest

    Customer rating:

    19-Mar-2019
    Very nice visit and hotel.


  • Almendra carreira-Scoglio

    Customer rating:

    17-Mar-2019
    Amazing Hotel and Staff. With outstanding service and delicious food! definetly coming back!


  • Hotel guest

    Customer rating:

    16-Mar-2019
    It was our first time at Buswells, but if possible we'll stay there whenever we're in Dublin in the future. Great location, friendly staff, good-sized room, nice bar/restaurant, and reasonably priced.


  • Gordon Latimer

    Customer rating:

    15-Mar-2019
    Nice hotel in great location. Staff were extremely helpful. Would definitely consider staying again


  • Alan Bartlett

    Customer rating:

    15-Mar-2019
    great welcome, great position, nice room but a bit noisy as we faced the street. Otherwise a five.


  • Julie Metcalfe

    Customer rating:

    12-Mar-2019
    Buswells was our favourite hotel in our tour of Ireland. The staff was so friendly and helpful. The location is excellent and the hotel itself is perfectly charming!


  • Kaamila Qazi

    Customer rating:

    11-Mar-2019
    Very happy with the 3 person room. We were also able to check in early without additional charge. there was building works happening in the next room. Spoke to reception and the were very efficient and quick to stop the noise. Very appreciative for the quality of service. Had drinks atthe bar, agan good service but did not try the food so can not comment. Thank you very much.


  • Hotel guest

    Customer rating:

    11-Mar-2019
    Got in late after plane delays due to the weather and the guy on nights really nice and helpful. Comfortable hotel, but breakfast omelette not very exciting. Expensive,but guess that’s due to the central location. Would definitely stay again


  • Maurice Cooil

    Customer rating:

    6-Mar-2019
    From the moment we arrived to the moment we were leaving we received just the very highest standard of service from the friendly courteous and professional team at the beautiful Buswell Hotel . The accommodation, food and general ambience of the surroundings together with the Hotels location made for a fabulous short stay in Dublin ....cant wait to come back !


  • Hotel guest

    Customer rating:

    5-Mar-2019
    Excellent stay, staff lovely, excellent all round - only thing I would have loved option of late check out & probably would have paid extra for it as first night away without children in a long time but besides that really lovey staff


  • Hotel guest

    Customer rating:

    5-Mar-2019
    Enjoyable stay, great location, lovely atmosphere, only comment, room and bed covers too warm and heavy for me.


  • Annie Martinez

    Customer rating:

    3-Mar-2019
    We had a very enjoyable stay at Buswells..our room was lovely, I upgraded our room as it was my husbands birthday. We were more than happy with our room. The hotel staff were all very friendly and accommodating to our needs. As it was my husbands birthday, we bought a couple of bottles of champagne with us and the hotel was more than happy to refrigerate the champagne and bring up to our room when asked. The location is excellent for the city centre but away from the noise of Temple Bar which is a 5 minute walk away.


  • Hotel guest

    Customer rating:

    3-Mar-2019
    Staff--especially breakfast staff and porter--were extremely friendly.


  • David Anderson

    Customer rating:

    1-Mar-2019
    I’m a regular visitor to Dublin but this was my first stay at Buswell’s. It’s now top of the list for future trips - above all for the staff who are great.


  • Rob Henderson

    Customer rating:

    28-Feb-2019
    Really great service and a superb location. Room was a bit dated but I would stay here again.


  • Hotel guest

    Customer rating:

    28-Feb-2019
    Lovely, friendly and comfortable hotel. Staff very welcoming and helpful. Interesting and central location. My top choice for a stay in Dublin.


  • Hotel guest

    Customer rating:

    27-Feb-2019
    We stayed at the Buswell Hotel first night and last night of our 6 days in Ireland and the UK. The hotel is beautiful. Newer hotels miss the charm hotels such as Buswell has! Our room is was comfy and accommodating. Breakfast was not your typical buffet but sit down waiter service with each plate made separately. Everyone at the Buswell were so welcoming and friendly. We will definitely stay and only stay at Buswell next time we are in dublin!


  • Hotel guest

    Customer rating:

    26-Feb-2019
    Best breakfast of the 3 hotels we stayed in in Ireland. The electrical outlets with USB were awesome.


  • Hotel guest

    Customer rating:

    26-Feb-2019
    We had a lovely stay at Buswells Hotel, primarily because of the wonderful service we received from arrival to departure. There's something very special about staying in a central hotel which doesn't feel like a shiny international chain, but instead has the charm of Dublin's beautiful architecture both inside and out. Our room was small but very comfortable. I would recommend this place to anyone who is in Dublin for a couple of days for business or leisure. Thank you again!


  • Hotel guest

    Customer rating:

    21-Feb-2019
    Charming, perfectly located hotel with the most friendly and gracious staff. We thoroughly enjoyed our stay.


  • Aoife O'Connell

    Customer rating:

    19-Feb-2019
    Buswells is a gem of a hotel- has retained it’s historic charm, while successfully upgrading rooms and bathrooms, both of which are spotless and so comfortable- best nights sleep in a long time!The lobby and bar are welcoming and restful, with delicious food. The breakfast was equally excellent. Finally, the staff were exceptionally helpful.


  • Hotel guest

    Customer rating:

    19-Feb-2019
    Nicely decorated, clean and great service! Choice of breakfast is nice but would increase one notch quality to match other hotel great qualities!


  • Hotel guest

    Customer rating:

    18-Feb-2019
    Hotel very clean. Beds very comfortable. Excellent location.


  • Hotel guest

    Customer rating:

    17-Feb-2019
    We had a very enjoyable stay - booked on line got s complementary upgrade of room. Room was very comfortable. House wine in bar wasn’t great and no snack could be organized at 10.45pm. We didn’t opt for breakfast. Great location very central.


  • Hotel guest

    Customer rating:

    16-Feb-2019
    A wonderful hotel with an even better staff! Everyone was helpful and friendly. I couldn't have asked for a better stay


  • Hotel guest

    Customer rating:

    10-Feb-2019
    Waiting staff at breakfast were excellent, staff generally very friendly and accommodating. Great location


  • Hotel guest

    Customer rating:

    6-Feb-2019
    Staff were friendly and efficient. The room furnishings were dated and the heating could not be controlled. There was good variety on the breakfast menu.


  • patricia pearson

    Customer rating:

    4-Feb-2019
    We thoroughly enjoyed our stay at Buswells Hotel and will be back. Every attention to our well being was cared for. Excellent staff; wonderful services; good food. Perfect ambiance. And the cleaners for the room didn't bother us but seemed to know when we left so they could clean the room. Now that has never happened anywhere before. Great job Buswells.


  • Hotel guest

    Customer rating:

    3-Feb-2019
    Beautiful and charming hotel in a super location in Dublin. Friendly staff and very comfortable room


  • Hotel guest

    Customer rating:

    3-Feb-2019
    Overall my stay was very good. The staff and service were great and very helpful, and the room was excellent.


  • Hotel guest

    Customer rating:

    3-Feb-2019
    Nice hotel, great location. The rooms and bathroom are a little bit dated.


  • Hotel guest

    Customer rating:

    2-Feb-2019
    All staff encountered were very helpful, providing excellent guest service. The front desk clerk that checked me into and out of the hotel was particularly excellent!