Customer reviews

  • Hotel guest

    Customer rating:

    22-Jan-2020
    We had a very pleasant stay at Buswells Hotel and we will return. The location of the hotel was great and very convenient. It was quiet but just around the corner from plenty of shopping, dining and bars. The room was very comfortable and very nicely decorated. The included breakfast was very generous and tasty. Staff were lovely as well. My only, very small, issue was the room was a little stuffy so we had to sleep with the window open and there was some street noise. This did not negatively affect our stay however.


  • Neil Griffiths

    Customer rating:

    19-Jan-2020
    I was impressed with every element of Buswell's - not just the location (which is ideal) but the décor, setting and ambience. The bedrooms were really well appointed, spacious and comfortable (I slept like a log...); food was top-notch and service impeccable: all the staff I met were friendly, helpful & charming - so, all in all, very highly recommended


  • Hotel guest

    Customer rating:

    18-Jan-2020
    Lovely hotel with the old world feel. Staff were genuinely very friendly. The room was cosy and I couldn’t fault anything. I hope to stay there again.


  • Hotel guest

    Customer rating:

    17-Jan-2020
    Loved my stay at this hotel. The location was perfect- near to many places I planned to visit. Rooms were very clean, customer service was outstanding. I would definitely stay at this hotel again


  • Hotel guest

    Customer rating:

    16-Jan-2020
    Had a wonderful stay. Wonderful facilities, food & drink as well as service from the staff. Ideal hotel to launch our visit to Dublin and then the west coast of Ireland. Well done to the team.


  • Hotel guest

    Customer rating:

    15-Jan-2020
    We had a great stay at this lovely hotel! The location is fabulous for walking to museums and shopping and great restaurants and it has an on site pub that serves good food in a great atmosphere. There comfortable seating areas throughout, especially in the lobby by the fireplace. It’s charming and comfortable and very clean and the staff is very friendly. We loved it! We would definitely return for another stay.


  • Hotel guest

    Customer rating:

    13-Jan-2020
    Buswells location was excellent the staff was professional and courteous. Breakfast was outstanding room was clean comfortable we couldn’t ask for a better place in a nicer stay


  • Hotel guest

    Customer rating:

    12-Jan-2020
    We were so impressed with every aspect of our stay. The hotel, the room, the service and amenities gas surpassed our expectations. The staff were so helpful and friendly that we really did feel at home. We will be back next time we come to Ireland. Thank You Buswells.


  • Gráinne Walshe

    Customer rating:

    10-Jan-2020
    Lovely atmosphere. Very obliging staff. They couldn't have been more helpful really. We thoroughly enjoyed staying in this very lovely and historic hotel. The location in Dublin city centre is fantastic too.


  • roberto santucci

    Customer rating:

    10-Jan-2020
    Very beautiful hotel, excellent position really in the Centre of Dublin and with an exceptional breakfast. The staff is kind and available, the only defect is the room too small for 3 persons.


  • Kim Clark

    Customer rating:

    8-Jan-2020
    8 of our 10 trips to Ireland included stays at the Buswells. Had we known of the Buswells sooner, it would have been all 10! Great location (ie, close to St Stephen's Green, Grafton street, and the Temple Bar district), warm, accommodating, and friendly staff - Vickie and Paddy in particular - and comfortable, clean rooms. Dr Kim & Cindy Clark


  • Hotel guest

    Customer rating:

    7-Jan-2020
    Excellent service at check in desk. The initial room assigned to me was dated and marks on wall, was surprised no tub. I expressed my concern to desk and within minutes I was assigned to a great room which made me very happy. She was also very helpful with directions to a restaurant and advice to airport. Service in the dining area was excellent. Upon checkout the bellman was very helpful with my car to airport, so cheerful! He even came to the dining room to let me know the car arrived. I loved the location of the hotel, central to everything and quiet. My stay was too short, I will return.


  • Hotel guest

    Customer rating:

    6-Jan-2020
    Had a lovely stay, excellent hotel


  • Hotel guest

    Customer rating:

    6-Jan-2020
    The front desk agents were really helpful. My first night was uncomfortable because there was a ton of foot traffic and the person around/above me was very loud, so I was moved to another room at the back of the property which was way better! Free water bottles and tea were a nice touch. Not sure about the keys we had to bring to the desk every time, just not as convenient. There also wasn't any conditioner available or lotion in the rooms.


  • Hotel guest

    Customer rating:

    1-Jan-2020
    Very friendly atmosphere, helpful staff .It is a comfortable well situated hotel. The good breakfast is included with the room price.


  • Jane Coghlan

    Customer rating:

    1-Jan-2020
    Had a wonderful over night stay on December 22nd. Room was excellent and breakfast really good. Staff extremely pleasant and helpful ;)


  • Hotel guest

    Customer rating:

    31-Dec-2019
    Thank you.


  • Hotel guest

    Customer rating:

    30-Dec-2019
    Very comfortable hotel and such warm and friendly staff. Within walking distance of the best shopping areas and theatres. Would definitely recommend it to all my friends.


  • Kristen Klein

    Customer rating:

    30-Dec-2019
    The hotel is absolutely lovely. The staff are very helpful, professional, and friendly.


  • Rick Stern

    Customer rating:

    27-Dec-2019
    We had a marvelous stay at Buswells....yes the rooms are a little on the small side but they are very ample and you are DOWNTOWN in a great location. What sets Buswells apart is its amazing service. We especially enjoyed Michael and Sarah in the dining room who were so personable, so caring, and so professional. Naimh at the front desk went out of her way several times to assist us and make sure our stay was top notch. We were only there a couple of nights but they treated us as if we were family and it was obvious they wanted us to have a good experience and love Ireland as much as they did. They made the stay extra special.


  • Hotel guest

    Customer rating:

    26-Dec-2019
    Girls at desk very pleasant and welcoming . Room nice and clean and warm . Food that i had was minimal as I was just over nighting there 4 time in 2019 and each time what I had was great :


  • Hotel guest

    Customer rating:

    24-Dec-2019
    Reasonably priced, central


  • Hotel guest

    Customer rating:

    23-Dec-2019
    Very pleasant Hotel nice and clean. Very good location


  • Hotel guest

    Customer rating:

    19-Dec-2019
    Buswells hotel is super & punches well above its weight for the price you pay for such a good location in a capital city, close to all tourist attractions. The staff are excellent and there is a 5 star feel of helpfulness from them all , the beds and bed linen are top quality & to top it all a good breakfast with the best service I have ever had at breakfast and I didnt just happen to be there on a lucky day...booked to go back 6 weeks later as I loved it so much & same breakfast manager & staff on, reception staff very friendly & helpful also, I cant understand why some hotels spend so much money on advertising & promotions only for guests to arrive to surly staff?? Word of mouth advertising & repeat business I guess does it for Buswells.


  • Hotel guest

    Customer rating:

    16-Dec-2019
    Terrific location. Lovely hotel with very friendly staff


  • Hotel guest

    Customer rating:

    13-Dec-2019
    I have passed your hotel for years when visiting or working in Dublin and made it a point to stay with you - I was not disappointed! And look forward to returning again and again


  • Hotel guest

    Customer rating:

    11-Dec-2019
    Great location, friendly and efficient staff and breakfast cooked to order is a real plus.


  • Alan Farfort

    Customer rating:

    10-Dec-2019
    Very comfortable hotel it would be even better if they had an arrangement financially for parking


  • Hotel guest

    Customer rating:

    8-Dec-2019
    Friendly, comfortable, central.


  • Hotel guest

    Customer rating:

    6-Dec-2019
    Everything was wonderful. Location, breakfasts, staff, cleanliness of room and Christmas decorations. Totally enjoyable stay. Would totally recommend


  • Hotel guest

    Customer rating:

    2-Dec-2019
    Friendly staff. Nice breakfast. Great location. Room lovely but small


  • Darla Tufto

    Customer rating:

    2-Dec-2019
    Loved this property and location. Attentive staff, very helpful with Dublin attractions as well. Breakfast was tasty with variety and the bar had much to offer after a day of sights.


  • Hotel guest

    Customer rating:

    1-Dec-2019
    Perfect location, kind staff!


  • Hotel guest

    Customer rating:

    28-Nov-2019
    We enjoyed our 5 nights very much--comfortable bed, large bathroom with shelf space, quiet street overnight, excellent breakfast offerings, helpful and courteous staff, to say nothing of the ideal location for our needs. Minor glitch--one of the spring-loaded window sashes (room 305) would not stay closed.


  • Hotel guest

    Customer rating:

    27-Nov-2019
    Excellent price and excellent service in a great location. Will definitely come back if I find myself in Dublin again


  • Hotel guest

    Customer rating:

    27-Nov-2019
    Good value hotel close to St Stephens Green and Grafton St. Friendly, efficient staff.


  • Hotel guest

    Customer rating:

    26-Nov-2019
    Lovely hotel, room was lovely, extremely nice staff, a few more options for Coeliacs on the Bar menu would be nice though.


  • Hotel guest

    Customer rating:

    25-Nov-2019
    My two daughter ms & I had a really lovely time in Buswells Hotel. My daughter was tasked with dining a hotel for our girls overnight in town. She picked it because if it’s competitive rate but we would go back again because if the lovely room, the friendly staff ‘ the great breakfast. The location is just excellent also !


  • Hotel guest

    Customer rating:

    21-Nov-2019
    Classy, clean and very comfortable. If you are looking for an authentic European hotel experience, I would highly recommend the Buswell Hotel. The hotel just underwent 3M renovation so although it is an old building it is in immaculate condition. Looking forward to staying here again!


  • Hotel guest

    Customer rating:

    19-Nov-2019
    Great location, great staff, wonderful breakfast. Highly recommend.


  • Ray Treacy

    Customer rating:

    19-Nov-2019
    I was very satisfied with my stay in Buswells. The single room was compact but perfect with a high quality bathroom. The staff were all nice particularly the man who served me breakfast who I observed interacting in a highly professional and courteous way with tourists to our city. Buswells is an excellect base and is obviously well managed. Thank you.


  • Hotel guest

    Customer rating:

    18-Nov-2019
    Just a beautiful, classic hotel. Lobby and bar are elegant and comfortable. The staff were extremely helpful and nice. We arrived from US at 5am and the night porter Willy let us in, made us a pot of coffee and helped us with our Dublin plans. The location is perfect. One of the best pints of Guinness during our stay, too. Can't recommend enough.


  • Hotel guest

    Customer rating:

    18-Nov-2019
    Lovely helpful staff. Enjoyed our room and breakfast. A great part of the city to explore


  • Charles Nicell

    Customer rating:

    17-Nov-2019
    Excellent location and helpful staff. Dressing gowns in room could be considered?


  • Hotel guest

    Customer rating:

    16-Nov-2019
    We had a wonderful stay at Buswells. The hotel is located in the beating heart ofDublin close to nationalmm museums, Trinity university and the Irish Parliament- the Dail. Buswells itself has a long and fascinating history abd our room was fukl of original features combined with modern amenities. The staff were really warm and welcoming and the food delicious. We will definitely be back.


  • Rogier HUIZENGA

    Customer rating:

    15-Nov-2019
    Beautiful hotel with exccellent service!


  • Hotel guest

    Customer rating:

    13-Nov-2019
    Even though my visit was relatively short - your staff exceeded expectations and were really helpful - generally they went the extra mile - I shall be booking my next trip soon!


  • Michael Torrens

    Customer rating:

    12-Nov-2019
    Traditional hospitality and perfect service. It may rain a lot if you take a winter break in Dublin, a city best explored on foot, which dampens your spirit. But when you have Buswells to return to with a cheerful greeting, a fire in the grate, superb hot coffee within moments and space for all your friends to sit in great comfort, then all’s well with the world. The hotel is old style and I cannot fault it. I congratulate them that they do not put Nespresso machines in the bedrooms, their own coffee is so good that capsules are an abomination in comparison. The Irish breakfast is exemplary and must not be missed. The staff are pleasant and efficient to a degree seldom experienced. Umbrellas are available to borrow always. I could go on. But you should experience the pleasure of staying there yourself.


  • Miguel Gil

    Customer rating:

    12-Nov-2019
    Location, staff and atmosphere are excellent! A very elegant and also comfortable hotel, one of our best experiences in a long time. Congratulations


  • Jennifer Moore

    Customer rating:

    11-Nov-2019
    I honestly wasn't sure what to expect. The photographs online were gorgeous, but I have discovered that sometimes photographs are doctored. When I arrived at the hotel, I was taken aback by just how stunning the interior is. And if that wasn't enough, the staff went above and beyond repeatedly. They were all so friendly and professional. I've stayed at more hotels than I could possibly ever count (this year alone), and never in my life have I encountered such a friendly staff. The breakfast was delightful. I plan to return to Dublin next summer for a conference, and I will be staying at Buswells Hotel.