Customer reviews

  • Hotel guest

    Customer rating:

    16-Aug-2019
    What an exceptional hotel. Front desk staff was professional, courteous, and helpful. Conceirge, Paddy was most helpful. Very professional and willing to help with any of your needs. Buswells Hotel is a historic gem. Bar and restaurant are very nicely furnished and certainly fits the historic character of the hotel. . Clean room, well appointed. Great location to restaurants and historic sites.


  • Hotel guest

    Customer rating:

    15-Aug-2019
    Lovely hotel in a great location with really helpful and welcoming staff.


  • Hotel guest

    Customer rating:

    13-Aug-2019
    The staff and service was very good. I did not like staying in the room facing the street. Very noisy at night time when we must leave windows open.


  • Hotel guest

    Customer rating:

    12-Aug-2019
    Great hotel, great location. Excellent value for money!


  • Hotel guest

    Customer rating:

    12-Aug-2019
    We loved our stay, staff very helpful and readily available. Great location and yet, off the beaten path.


  • Hotel guest

    Customer rating:

    11-Aug-2019
    A charming old-world hotel. Comfortable and clean with impeccable service.


  • Hotel guest

    Customer rating:

    10-Aug-2019
    Lovely hotel. Terrific location. Excellent service. Will definitely stay at Buswells again the next time I visit Dublin.


  • Gabriel and Margaret Daly

    Customer rating:

    10-Aug-2019
    Fantastic location right in the centre of Dublin.Very friendly and welcoming staff.Very competitive rates.Excellent breakfast in very pleasant surroundings.An ideal location for a short break in Dublin.


  • Hotel guest

    Customer rating:

    9-Aug-2019
    Exceptional servie from every member of staff I met from porter, reception team and breakfast room. Location very central for me for work. Room immacultely clean with lovely linen and towels. Room corridor quiet. No air con however a fan was provded. Will return on a regular basis as am in Dublin frequently.


  • Hotel guest

    Customer rating:

    8-Aug-2019
    The hotel is perfectly located. Rooms are nice and customer service was top notch. I will for sure return


  • Hotel guest

    Customer rating:

    7-Aug-2019
    We had two terrific stays at Buswell's - when we arrived in Ireland, and just prior to departure. The staff are excellent, especially the front desk staff who helped us with various needs. It's clearly a team effort. The location is perfect for visiting many places of interest, restaurants, and is just far enough away from the teeming streets of people to be restful and quiet. Thank you for all you did to make our stay so good.


  • Heather Baugh

    Customer rating:

    5-Aug-2019
    I really enjoyed my stay in this quaint, updated, downtown hotel and would gladly stay again next time I'm in Dublin. Outside of the hotel itself, I loved that it was within walking distance of the best downtown locations someone would want to visit.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    They were resurfacing the street so it was noisy. Otherwise we were happy with our stay.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    Taking into account the high prices in summer in Dublin this hotel has a good price-quality relation. Moreover, staff is very kind and thoughtful. I had a problem with the mattress and they changed me to a suite and invited me to have dinner while waiting.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    Nice quiet hotel near to everything with nice bathrooms and good breakfast in the morning.


  • Hotel guest

    Customer rating:

    31-Jul-2019
    Loved the hotel. Very welcoming hotel. The hotel is classy, quaint feeling. I loved our room. Bed was firm and super comfortable for us. Loved having a tub. Loved walking up and down the stairways. Irish breakfast was superb. Wonderful service. Close to lots of museums, Temple Bar area, Hop On/Hop Off buses. Loved it there.


  • Paula Gemma

    Customer rating:

    30-Jul-2019
    We were so very happy with our 4 night stay at Buswells!! The hotel itself is charming, with lovely details throughout. We reserved a compact double room, which was perfectly sized for our stay. The desk and wait staff were always gracious and friendly. One main reason we reserved at Buswells is the location. It was central to everything we planned on seeing in Dublin, right between Trinity College and St. Stephen's Park; Temple Bar was only a 15 minute walk. Our favorite part of staying at Buswells was relaxing in the pub/bar sitting area. There was perfect for striking up conversations with other guests. We would highly recommend Buswells!!


  • Hotel guest

    Customer rating:

    29-Jul-2019
    Some of the most helpful staff of any hotel in which I have stayed! Highly recommended. Right in the heart of Dublin. Within walking distance to all the sights.


  • Hotel guest

    Customer rating:

    27-Jul-2019
    Lovely hotel, attentive staff.


  • Hotel guest

    Customer rating:

    22-Jul-2019
    Louise was angelic - she answered all of my questions and remembered us as well.


  • Hotel guest

    Customer rating:

    18-Jul-2019
    We use Buswells because of its central location, the staff are outstanding, the food is good, it is clean and the lounge area is comfortable. If there is a downside there are a lot of stairs but there are lifts.


  • Jaime Cornell

    Customer rating:

    17-Jul-2019
    Beautiful hotel with old-world charm. The rooms and bathroom were clean, the beds extremely comfortable. We had a triple room and it was large enough to add a roll away bed and still have plenty of room. The location was great - close enough to be able to walk to everything, yet away enough for quiet. The staff was very helpful and responsive, anything from a top sheet and fan to arranging for a to-go cup of coffee and cab rides.


  • Hotel guest

    Customer rating:

    15-Jul-2019
    Buswells was just wonderful. This was our first stop & a perfect way to kick off our vacation. Our room was very comfortable, clean and spacious. Buswells is in a great location near museums, Grafton, great restaurants & St. Stephen's Green. We loved the Georgian charm and our breakfast was delicious! The staff was very helpful with all our questions and always friendly. I highly recommend it and would love to visit again.


  • Fritz Senn

    Customer rating:

    14-Jul-2019
    For the third time I stayed in your hotel and was entirely satisfied. The desk was extremely friendly and helpful. My only complaint is that I ad to connect o the Internet every 24 hours, a nuisance, but the desk managed to renew the connection.


  • Dean Hein

    Customer rating:

    14-Jul-2019
    The staff overall is very polite and extremely helpful. Great location with a short walk to Temple bar area with many great pubs and restaurants. Highly recommend this hotel if you like good food, great people and wonderful character.


  • Shirley Scotcher

    Customer rating:

    13-Jul-2019
    The staff were really welcoming and the hotel was perfectly placed for visiting the city.


  • Hotel guest

    Customer rating:

    8-Jul-2019
    The doormen were super helpful storing my baggage and arranging for a taxi when I asked for it.


  • Hotel guest

    Customer rating:

    8-Jul-2019
    Very nice quiet boutique hotel. Just what we expected Perfectly close to Grafton Street and the University. But far enough for some quietness of of the crowds


  • Hotel guest

    Customer rating:

    7-Jul-2019
    We were in Dublin to celebrate a wedding. Most of the wedding party stayed at Buswell’s. It couldn’t have been more perfect. Everyone worked to make our stay comfortable and enjoyable. The location was perfect for shopping, tours and restaurants. Highly recommend


  • Hotel guest

    Customer rating:

    2-Jul-2019
    Location great. Staff great. Very clean. Rooms small. Staying during a warm spell would have been concerning without AC.


  • Rhonda Boehlert

    Customer rating:

    26-Jun-2019
    This is a beautiful hotel with very attentive staff who go out of their way to make your stay an enjoyable and memorable one!


  • Hotel guest

    Customer rating:

    26-Jun-2019
    Awesome Hotel !!


  • Danica Sveda

    Customer rating:

    25-Jun-2019
    A great hotel with an even better front desk staff! They were friendly and helpful. Thanks for the great stay! If I am ever back in Dublin I know where to stay.


  • Catherine Canavan

    Customer rating:

    24-Jun-2019
    Thank you for your hospitality. I truly enjoyed my stay. Special thanks to William who greeted me in the early hours of the morning, with a fresh pot of coffee to fend off my jet lag and who located an adapter to recharge my phone.


  • Hotel guest

    Customer rating:

    22-Jun-2019
    Location. Location, location. Friendly, accessible and helpful staff.


  • Debra Selig-Reynolds

    Customer rating:

    21-Jun-2019
    We are extremely happy with Buswells. We enjoyed our stay, the Irish breakfasts and the personal attention we received from the staff. Leonor went above and beyond our expectations as she helped us find our lost phone which fell out of our pocket as we got out of our taxi at the train station. Leonor called the driver, he found the phone, brought it back to Buswells and she packaged it up and sent it to us at our next lodging. We can’t express our appreciation enough. The next time we come to Dublin we are sure to stay at Buswells.


  • Julie Harkness

    Customer rating:

    19-Jun-2019
    Wonderful hotel and staff. Great location for exploring Dublin.


  • Hotel guest

    Customer rating:

    13-Jun-2019
    The entry to our room was a little strange off the dining room. Otherwise our room was great. We liked the location. All staff were great.


  • Hotel guest

    Customer rating:

    11-Jun-2019
    Love the hotel and location. The old world charm is complemented by updated rooms that made it super comfortable! Will be back some day!!


  • Hotel guest

    Customer rating:

    10-Jun-2019
    Great experience. Nice handicap bathroom. Lovely building in traditional style. Would use again.


  • Tom McCarthy

    Customer rating:

    8-Jun-2019
    It is a wonderful hotel, quiet and most comfortable. The staff are warmly welcoming. The only reason is could not give a 5 rating is that there is nothing at breakfast for vegans and just eggs for vegetarians. I asked for vegetarian sausages at breakfast and was told that the sausages were pork. I had hoped that the evening bar snacks might include a cheese sandwich but was disappointed. Apart from this criticism I enjoyed my stay at Buswells and hope to return in February. It is a marvelous hotel.


  • Hotel guest

    Customer rating:

    8-Jun-2019
    Very nice. We slept well!


  • Hotel guest

    Customer rating:

    8-Jun-2019
    Loved this hotel! The charm of this 18th Century hotel and how they make you feel like a real person. Would definitely stay her again.


  • Hotel guest

    Customer rating:

    7-Jun-2019
    Every member of staff I met was extremely professional and courteous, from the front desk to the breakfast - they all did a great job. The hotel is in a great location. The bed was comfortable and the room was very clean, perfect for a business trip. The only downside was the decor is looking a bit tired, but overall I would stay again.


  • Michael C Helm

    Customer rating:

    6-Jun-2019
    Great hotel. Centrally located, comfortable rooms and the breakfast and dinner were very good. Vicky at the front desk was simply wonderful in assisting my wife and I with recommendations & suggestions. She is the best!


  • Hotel guest

    Customer rating:

    4-Jun-2019
    Excellent personnel. Friendly, helpful, knowledgeable and conscientious.


  • Hotel guest

    Customer rating:

    31-May-2019
    Lovely staff. My room was a little small for the price. Great location.


  • Cynthia Nudge

    Customer rating:

    29-May-2019
    Your hotel was the perfect fit for us. It was close to everything, comfortable, and the staff was extremely helpful. The food was great, the pub fun, and the breakfast was perfect. We will definitely recommend this hotel and to be back someday ourselves.


  • Hotel guest

    Customer rating:

    29-May-2019
    Excellent value.


  • Hotel guest

    Customer rating:

    28-May-2019
    Location is excellent for walking to most Dublin attractions. Staff is friendly and attentive to whatever your need may be. Single room was a bit small but for my short stay, perfectly adequate. If I were to return to Dublin, I would certainly look to Buswells first.