Customer reviews

Average rating
4.8/5
4

Very good

Lovely hotel and friendly staff. Would return definitely.
Declan Rice
2-Jul-2026
5

Excellent

The staff were all very pleasant and helpful. The room was clean and the water and fan supplied were very welcome. The dining room and bar very social, clean and service excellent.
Hotel guest
1-Jul-2026
4

Very good

We had a fabulous stay while up for the 2 Metallica concerts, the staff are all so pleasant and helpful. The hotel is well situated for shopping yet a lovely quiet area , nice and quiet. . And even the walk back from the aviva on the first night was safe and Barable . Ailbhe and Finn Lee Sligo
Ailbhe Lee
29-Jun-2026
5

Excellent

What a delight! We really appreciated the easy access to public transit. Staying near St. Stephen's Green gave a us a beautiful place to walk, and we were right in the middle of Dublin. Paddy and the rest of the team made us feel welcome and helped us find nice places for coffee and dinner. The room was comfortable, and Jon loved the shortbread cookies in the breakfast tray. We brought two friends with us, and I'm so glad that Buswells was their first taste of Irish hospitality. We'll be back!
Lori Walk
29-Jun-2026
5

Excellent

Wonderful hotel, great location, friendly and helpful staff - especially Emma, but all were great.
Hotel guest
26-Jun-2026
5

Excellent

Great location and very good situated.
Hotel guest
25-Jun-2026
5

Excellent

Have traveled all over Europe and this was the best hotel I have ever experienced! Staff was top notch. Breakfast and food service was the best. Would not consider any other hotel for a future visit.
Timothy Quigley
20-Jun-2026
3

Pleasant

Buswells is in a fabulous location.easy walking to restaurants and museums etc.. the hotel is a lovely old building. It feels spacious and friendly. The staff were welcoming etc. If however u have dietary needs they are still learning be very careful to check.. Probably due to the historical importance of the building they have been unable to make adjustments eg the windows are single-glazed. It may be very cold in colder months.
Hotel guest
17-Jun-2026
5

Excellent

People very friendly at the reception desk. Very nice and authentic atmosphere. The situation is ideal because in the center, close to busy streets but very calm
Hotel guest
15-Jun-2026
5

Excellent

Myself and my partner have stayed at Buswells twice now. On both occasions the staff were extremely friendly and accommodating. Rooms are immaculate and comfortable. The Bar is also lovely and bar staff are polite and helpful. I will choose this hotel again when staying in Dublin.
Hotel guest
14-Jun-2026
4

Very good

It's a lovely hotel, conveniently located and relatively quite area. However, consideration should be noted during warmer weather, there is no airconditioning and while fans are provided, there is little air circulation. Leaving the window open doesn't help much with air circulation and increasing the noice from outside. If you have difficulty sleeping, please note. While I also was surprised not to have any cream rinse or lotion in the rooms, the hotel common areas are comfortable and charming. The bartender makes the best Irish Coffee I've ever had! A must try :-)
Hotel guest
9-Jun-2026
5

Excellent

The hotel was so charming and well within walking distance of shops, pubs and museums. There was a heat wave and no a/c in the hotel and the inside temperature was very pleasant. The deep bathtub was very luxurious. Every hotel worker went above just being helpful and professional. They treated each hotel guest so warmly - just like family. When i had an unexpected last minute flight change, they helped arrange a taxi at 3 am. It was so nice to not have to worry about all the details. In all of the hotels we stayed in throughout our European travels, this one stood out as the best. We hope to come back again soon!
Hotel guest
6-Jun-2026
5

Excellent

The staff at Buswell’s is exemplary. This historic hotel sits in the middle of Dublin making walking and exploring very easy. The restaurant and bar are quaint, quiet and very inviting. If we get another chance to visit Dublin we would definitely book with Boswell.
Conrad & Gloria Cardano
4-Jun-2026
5

Excellent

This is lovely gem on a quiet street but very short walking distance to Trinity, St Stephen Green, Grafton St, etc. Convenient to public transportation. Friendly, helpful, welcoming staff! It was a perfect base for our stay in Dublin!
Hotel guest
4-Jun-2026
4

Very good

I enjoyed my stay for three nights at Buswells Hotel. I was on a business trip to the Dublin area and wanted a hotel that was convenient to the city center and had convenient parking. Buswells Hotel met these requirements and surpassed them. The location is excellent and is within easy walking distance of the St Stephens Green area, Grafton St, and the Luas line. The hotel staff were friendly and helpful. My room was comfortable and quiet. I would stay at Buswells Hotel again.
David McCarthy
3-Jun-2026
4

Very good

It would be lovely to see more of Irish Language on signage ....
Hotel guest
3-Jun-2026
4

Very good

Great hotel and great location!
Hotel guest
29-May-2026
5

Excellent

I have stayed at Buswells Hotel several times, as I run a continuing medical education conference while in Dublin at this hotel. The facilities, location and staff are all a wonderful reflection of the kindness and organization we all expect when we stay in a hotel in the center of a large city. We have had two meetings in various years at this hotel, and we plan to have more!
James Fanelli
25-May-2026
5

Excellent

It was a wonderful stay and I loved the old world feel and staff were all really helpful and pleasant ..will stay again for sure.
ailbhe Harrington
25-May-2026
5

Excellent

We very much enjoyed our 2-night stay at your hotel. It was out first trip to Ireland, and our first two nights of our vacation. Laura was especially wonderful to us and was an incredible help with all our needs and questions. Should we have the pleasure of a return trip, we would definitely choose your establishment!
Karen Ralston
23-May-2026


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