Customer reviews

My stay at Buswells was extremely comfortable and restorative after a transatlantic flight. Can't beat the friendliness, cosy atmosphere and quiet yet central location.

The hotel and staff were outstanding. Unfortunately, we had some noisy neighbors which made getting to sleep on the earlier side for day trips difficult.

We had a very lovely stay for 4 nights with the 6 of us. Really friendly and hospitable, nice and warm hotel and people from the doorman through Ella & friends at the desk to the waiters at the bar. My sixth time in Dublin, 3rd time with the whole family. We were so impressed that next time wer're going, this surely will be our place to stay again. Thanks. gtrz Ralph

Everything about this hotel was great. The breakfast was fantastic. The breakfast staff was fantastic. Laura at the front desk was delightful friendly and helpful. We will definitely stay here again.

Very relaxed atmosphere and very friendly staff

The public areas of the hotel met our expectations, and the food and service was good in the bar. The concierge staff were very helpful and friendly. However, our room (307) was disappointing - overall, the room was in need of an upgrade (it looked much better on the website photos than in reality). Also, the corridors and stairwells were on the shabby side (chipped paintwork and well worn carpets).

Staff members were very helpful.

A lovely well run central hotel . There is a very homely atmosphere at Christmas and so convenient for shopping , restaurants etc. We are returning customers and find the staff helpful and courteous always .

I often eat at Buswells where from the doorman to waiting staff are brilliantly friendly. We stayed for the first time last week and was not disappointed with a breakfast to die for. We had our grandson with us. Staff went out of their way to welcome him. So thank you all so much for the best couple of days prior to Christmas. Adèle FitzPatrick l

We had a delightful stay. Staff is very friendly and professional. Will continue to book at our favorite hotel in Dublin!

I have stayed in Buswells a few times. The rooms aren’t fancy but very clean and comfortable but I love your hotel. I love the friendly vibe, the decor, the comfort, I love the way people sit around reading the paper and having a coffee or drink. The staff are exceptionally friendly and helpful. I feel like I’m in Dublin when I stay in Buswells. It’s my favourite hotel.

My stay in Buswells was very enjoyable The staff in both reception and the bar were excellent My only quibble is regarding the food It’s very average and could do with a makeover

Myself and my two friends had a really lovely stay - we love Buswells , Homely , warm , cosy yet with all mod cons - spotlessly clean , extremely w Arm attentive and friendly staff , lovely atmosphere , very comfy bedding , we all sleep Pt gt , lovely good/ did not have breakfast so cannot comment - location of course second to none ! Love it and will be back !

Both myself and my wife found the mattress very hard and uncomfortable.A good nights sleep was not had.

Love staying in this hotel. Staff is top notch.I wish you would use plastic cards to get into the rooms. Keys very difficult!! Also, Ive yet to have an Old Fashioned made by a master. See you next time.

A sincere thank you to whoever took my booking. I explained I wanted a special experience for my friend who had a 60th birthday recently & could we have a nice room close to the elevator. She was so helpful & we got indeed a beautiful room & we’re right beside the elevator. Staff were all amazing. I will definitely be back to this beautiful hotel again. Thank you.

The 11th December was the first time we have stayed in your Hotel and apart from hearing good reports from friends we chose your Hotel because we had booked our Christmas night out close to you. This type of evening is an annual event and we will certainly be staying with you again. Staff were excellent and we felt "safe"!

Everything about Buswell's is perfect for us! Perfect location. Friendly staff. Great bar and restaurant. Clean, comfortable rooms. Our favorite stay in Dublin!

My friend and I had wonderful stay last week. We had won tickets to the Toy Show and were as excited as two kids so we dressed up in some ridiculously over the top outfits for the event. The lovely staff took pics of us before we headed off, let us back in when we returned quite late and minded our gifts when we went to have a wander around Grafton St the next morning. We're both from Dublin but had a night off from responsibilities and this was the perfect place for us.. The staff were exceptionally lovely, everyone we met was so kind and entered into the fun of our night out. The triple room was perfect and spotlessly clean and the light meal and couple of drinks we had before we went to the show were delicious. We felt so welcomed and looked after from start to finish. Thank you for helping us to have a really enjoyable night off. Many thanks to everyone, Aoife

Let me put it this way: The Buswells didn't have availablility for the entire week we were in Dublin, so we moved to a four-star hotel for the final three days. The four-star was very nice, but we liked the Buswells much better! We'd stay there again in a heartbeat.