Customer reviews

  • Karen Nickels

    Customer rating:

    25-May-2017
    Every room is different- the lounges are welcoming, comfortable and lovely. Service was excellent. Location is very good, across from Archeological museum, walking distance to trinity and many restaurants and bars.


  • Patricia Wall

    Customer rating:

    18-May-2017
    The room was lovely, and the bed very comfortable. The staff was lovely! Can;t wait to come back to Dublin and stay at Buswells Hotel.


  • Hotel guest

    Customer rating:

    17-May-2017
    The Buswells Hotel was just lovely. The elegant atmosphere in the lobby, bar, and dinning area was so inviting. The rooms were clean and comfortable. Thanks you, would come back and refer people to this hotel.


  • Hotel guest

    Customer rating:

    16-May-2017
    I loved everything about Buswells Hotel. Easily reached by Air Coach from the airport. Perfect location, walking distance to the museums, St. Stephen's Green, Grafton St and Temple Bar. Beautiful hotel, wonderful attention to detail, very comfortable bed, generous sized room. The staff was very friendly and helpful from the front desk to the food servers to the housecleaners. Everyone had a smile on their face and a welcoming attitude. The entire experience made us feel right at home. I would definitely stay there again.


  • M James Chapman

    Customer rating:

    16-May-2017
    We loved our stay at Buswells...great location, terrific bar and food. Rooms were a bit small but very comfortable. Some earlier reviewers called the hotel "quirky".. we agree as far as the floor and room locations, but it just added to the charm of the hotel. Great place to stay and would do it again!


  • Hotel guest

    Customer rating:

    15-May-2017
    Quaint hotel in excellent location - walkable to Grafton Street, St. Stephen's Green, Trinity College, Temple Bar, etc. Comfortable though small room. Very nice bathroom, especially rain shower head.


  • Christopher May

    Customer rating:

    15-May-2017
    We enjoyed our stay very much. Your staff was very kind. Especially the gentlemen who served us breakfast each morning. He was kind and entertaining as well. He was also the one who offered and assisted us to our room as we had several bags and 2 children. He saw that we were struggling a little and was very quick to assist and even got my son some warm milk for his bottle! I want to say his name was Pat but I may be wrong. Thank you!


  • Hotel guest

    Customer rating:

    14-May-2017
    Beautiful character! Lovely staff. Fantastic location in the heart of Dublin. Great ambience... the hotel always busy with the patronage of local people enjoying it.


  • Hotel guest

    Customer rating:

    12-May-2017
    Beautiful, quaint hotel in the center of Dublin. Great breakfast and helpful staff. Unfortunately, there is construction on city streets and it is very loud from 8 am to 5 pm right now.


  • Hotel guest

    Customer rating:

    12-May-2017
    Superb location...friendly staff, comfortable rooms, nice breakfast.


  • Hotel guest

    Customer rating:

    10-May-2017
    Very friendly and helpful staff. Nice atmosphere. I would recommend it on thsi basis. My single room was a bit shabby. No proper chair to sit on, and the ironing board and iron just left out in the room with a cupboard with no door. Shower room nice.


  • Hotel guest

    Customer rating:

    9-May-2017
    Nice hotel, outstanding staff


  • Hotel guest

    Customer rating:

    9-May-2017
    Very pleasant stay in Buswells. Quiet and comfortable,excellent service from very helpful staff.


  • Hotel guest

    Customer rating:

    9-May-2017
    Very comfortable room, helpful friendly staff, good breckfast, excellent location. Loved the bar with meals available. Wouldn't stay anywhere else in Dublin.


  • Hotel guest

    Customer rating:

    7-May-2017
    Buswells is a charming hotel in an ideal location.


  • Sinead Corbett

    Customer rating:

    6-May-2017
    Lovely hotel with welcoming staff and an air of calmness. Old-fashioned in the best of ways. Spotlessly clean with very comfortable beds. Would be happy to return there.


  • Linda Rudd

    Customer rating:

    6-May-2017
    Buswells was the perfect location for my visit, well within walking distance of all the various places I wanted to see while in Dublin and very handy to the College and shopping district. the hotel is a beautiful facility, both historic and romantic and well designed. The rooms were lovely detailed and the staff was very friendly and helpful Be sure to include the breakfast with your reservation and start your morning with plenty! Be aware that my visit was in April of 2017 and there is some rail trolley construction in that general area of Dublin but it wasn't an obstacle to getting around the city.


  • Hotel guest

    Customer rating:

    5-May-2017
    Extremely friendly staff, made to feel very welcome, nice hotel, rooms compact to be expected for a city center hotel, comfortable, clean, will definitely be coming back!


  • Teresa Charnell

    Customer rating:

    5-May-2017
    An excellent stay. Clean and comfortable, delicious food, helpful and friendly staff, safe and convenient location. Will definitely recommend.


  • Hotel guest

    Customer rating:

    3-May-2017
    Thoroughly enjoyed our 2 nights at Buswells. Lobby and restaurant area was beautiful. Room was comfy and welcoming. Location couldn't have been better.


  • Hotel guest

    Customer rating:

    2-May-2017
    Well located and very authentic !


  • Robert Ohls

    Customer rating:

    2-May-2017
    Great location, attentive staff, very nice breakfast and a wonderful lobby bar


  • Mandana Asvadi

    Customer rating:

    24-Apr-2017
    It was a very nice Hotel, very friendly personal. Hotel Looks very nice, but the rooms are very very small, my husband and I had one suitcase thank God otherwise you could not even put 2 there in this small room. We asked for a bigger one, the friendly reception showed us 2 more other rooms ,unfortunalty all the same small size. I would recomman this nice Hotel to everyone but do not take too much staff with you, there would be no room for that.


  • Hotel guest

    Customer rating:

    23-Apr-2017
    Location is excellent, staff very friendly and helpful. Nice bar, bar food is good but not amazing, room was very warm and stuffy, air conditioning/ vents or a larger window opening is needed, but I would stay again and would recommend.


  • Hotel guest

    Customer rating:

    20-Apr-2017
    Rooms very clean with nice furnishings. The easter bunny on Easter morning was a lovely gesture. The hair dryer was not powerful enough; perhaps an upgrade would be helpful. The restaurant service was good but the morning buffet was very low on all of the breads. Surprised that the buffet was not up to the same standards as the rooms. We stayed in Ireland for 8 days and this buffet was the weakest. The reception staff were very professional and helpful on all matters. My daughter was not feeling well and the reception was able to let us know if a physician was available. She felt better and we traveled the next day. We were very grateful for the late check out at 1pm, and the taxi that I had requested was ready for us at curbside. Reception also answered a billing question that was on my bank statement in a timely manner. We will definitely stay at your hotel again! Thank you for a lovely stay in Ireland!


  • Catherine DeGenova

    Customer rating:

    18-Apr-2017
    Wonderful stay. Convienent location and extremely helpful and courteous staff. Rooms are clean and comfortable.


  • Hotel guest

    Customer rating:

    12-Apr-2017
    The staff were warm and welcoming, and even made it possible for us to enjoy breakfast on the morning we checked in, even though it was about 15 minutes from ending. The accommodations were small, but comfortable and clean.


  • Hotel guest

    Customer rating:

    8-Apr-2017
    floors were a bit squeaky and thus noisy.


  • Andrew Peper

    Customer rating:

    7-Apr-2017
    We had a wonderful experience staying at the Buswells Hotel- by far the most welcoming and with the best customer service (and you can't beat the location- within walking distance to most major points of interest within downtown Dublin) The staff were very warm and friendly upon our arrival after a long plane ride (even offering tea/coffee while they retrieved the bags and accommodating early check in). The hotel itself is clean, charming, and tastefully done. In addition, I lost my passport on the hop on hop off tour bus within an hour of arrival. I was embarrassed and panicked, but Paddy, Leonore, and other staff were very kind and worked diligently to get me scheduled with the US consulate and contact the bus company. Luckily someone had turned it in and Paddy went above and beyond to retrieve it and bring it back to the hotel for me. I cannot say enough about the wonderful staff. Thank you for ensuring we had a great start to our trip.


  • Cheryl Moen

    Customer rating:

    6-Apr-2017
    We thoroughly enjoyed our stay at Buswells. The room and bathroom were very, very clean, the beds were comfortable and the bedding was of wonderful quality. The front desk was consistently helpful. Buswells Hotel is in the perfect location for all the sites we were visiting. Would book this hotel again with no hesitations.


  • Tom Mckenzie

    Customer rating:

    3-Apr-2017
    Lovely hotel, like going back a century but all mod cons


  • Jac'Lynn Morgan

    Customer rating:

    1-Apr-2017
    Lovely hotel and staff were wonderful!


  • Hotel guest

    Customer rating:

    31-Mar-2017
    Wonderful central location with friendly helpful staff.


  • Päivi Koskimäki

    Customer rating:

    30-Mar-2017
    The compact standard room was smaller what we thought but very comfort and clean - only it was too warm! The personal was very helpful and the atmosphere in the lobby and in the whole hotel was really good !


  • Sara Chase

    Customer rating:

    30-Mar-2017
    The staff was very welcoming and helpful. Food was good. Great location to sightsee.


  • James Belcher

    Customer rating:

    28-Mar-2017
    We were extremely pleased with our stay at Buswell's. We would like to particularly note the exceptional service by the front desk personnel and the head of staff (at lest we think he was in charge) for breakfast. He was so cheerful and uplifting and could not do enough to see that are day got off to an excellent start. Our room was wonderful and the location could not have fit our plans any better. The closest we can come to a complaint is about the size of the bath tub. It was wonderfully long,but a wee bit narrow and shallow. If we ever get the chance to visit Ireland again, Buswells will be our hotel.


  • Hotel guest

    Customer rating:

    26-Mar-2017
    Buswell's Hotel is an elegant, sophisticated venue, with a refined and relaxing atmosphere. The staff are impeccably polite and helpful. The rooms are comfortable and well-equipped. Overall, a five-star experience.


  • W Bruce Connors

    Customer rating:

    25-Mar-2017
    A great location for a wonderful traditional Dublin hotel. The service was exceptional, especially from Linior at the front desk, Patrick as Mr Everything and Robert in the dinning room. I have stayed at many Dublin hotels over the past 44 years from the soon to be demolished Berkly Court, the beautiful Sherborne, the Brooks, all very nice. But Buswell's provided a very special Irish feel at a very good price. We could walk to most of Dublin's major attractions faster than a cab or Uber could drive. I highly recommend this Hotel for visitors to Dublin.


  • William Conner

    Customer rating:

    24-Mar-2017
    The staff were phenomenal, the room was more than adequate and the breakfast was very tasty. Overall, the experience was great. We've found our home base when visiting Dublin, located within walking distance to everything in the city centre.


  • Hotel guest

    Customer rating:

    21-Mar-2017
    Fantastic staff, great location! Our stay was wonderful would definitely stay here again.


  • Hotel guest

    Customer rating:

    20-Mar-2017
    great hotel! Nice pub too.Comfy and clean.


  • Hotel guest

    Customer rating:

    19-Mar-2017
    Very friendly staff


  • Hotel guest

    Customer rating:

    9-Mar-2017
    Very impressed and satisfied with this place! It is the best!


  • Maite Lorés

    Customer rating:

    28-Feb-2017
    A wonderful stay, thank you. We especially enjoyed the cheerful atmosphere in the breakfast room (no mean achievement at that hour!). Only one minor observation: although your duvets are more than luxurious, they are OTT given the hotel is already cosy and warm, even with the heating off in the room.


  • Hotel guest

    Customer rating:

    27-Feb-2017
    Buswells is a beautiful, historic hotel located in an ideal location between St. Stephen's Green and Trinity College. Easy walk to anywhere in the downtown core of Dublin. The service and breakfast are also excellent.


  • John Northridge

    Customer rating:

    25-Feb-2017
    A very pleasant stay in a central Dublin location. The staff were very welcoming, helpful and efficient. Thank you. John [Perhaps, there were too many laundry bags occupying the corridors in the morning and afternoon; a "room valeting trolly" might be a neater alternative?]


  • Hotel guest

    Customer rating:

    22-Feb-2017
    I found everything excellent. Staff, cleanliness, helpfulness, professionalisim, breakfast. All excellent. Value for money really great. Will be back!!


  • Trustin Boyd

    Customer rating:

    17-Feb-2017
    Very nice staff. Had a quiet room. Thank you.


  • Hotel guest

    Customer rating:

    16-Feb-2017
    Staff are fantastic! Our room was on the small side but had everything we needed and was extremely clean ! Perfect location for shopping and eating ! Would stay again an outstanding hotel and staff !


  • Ian Gray

    Customer rating:

    15-Feb-2017
    My room was very well equipped and spotlessly clean. I was very comfortable throughout my 3 day stay.