Customer reviews

  • Patricia Iodicehamilton

    Customer rating:

    15-Jan-2018
    Lovely, kind, helpful staff! We loved our room and our stay. Warm inviting lobby and lounge area


  • Hotel guest

    Customer rating:

    12-Jan-2018
    People were very helpful and the breakfast was a highlight. The hotel is beautiful and very comfortable.


  • David Lurcook

    Customer rating:

    11-Jan-2018
    We really enjoyed our stay at Buswells Hotel . The service and friendliness of the reception staff, restaurant staff and other Buswells staff whom we came into contact with over the few days we stayed was second to none.


  • Trevor Sturgess

    Customer rating:

    9-Jan-2018
    Nice feeling about the hotel, staff were really friendly and helpful, breakfast great as was bar food.great location


  • Hotel guest

    Customer rating:

    8-Jan-2018
    Lovely hotel in the heart of Dublin. We will stay there again and would recommend it to others.


  • James Deeney

    Customer rating:

    31-Dec-2017
    Could not have been better.


  • Hotel guest

    Customer rating:

    31-Dec-2017
    Very efficient and helpful at reception. Room spotless. Breakfast in the room was perfect. Liked the bottles of water in the room, nice touch. Not our first stay, and we will be back.


  • Michael Jobe

    Customer rating:

    30-Dec-2017
    Staff was amazing; from check in to restaurant - just wonderful


  • Hotel guest

    Customer rating:

    28-Dec-2017
    This was my second time to stay in this beautiful hotel which is full of character especially at Christmas. Bar was busy with Christmas parties but service was good. Our room was comfortable but a little dark as one of the main lights wasnt working. Breakfast was good but my husband would have managed a second rasher on his "full Irish" though. As we were going to an event and were going to be back late we were told our bags would be delivered to the room. However they were still a reception when we got back. Overall though our stay was very enjoyable.


  • Hotel guest

    Customer rating:

    28-Dec-2017
    First room we were given shook And vibrated. We were given another room which the bathroom could have done with a good clean. Friendly staff and fantastic location made up for everything. Would stay next time in Dublin but would ask for room that didn’t vibrate.


  • Hotel guest

    Customer rating:

    26-Dec-2017
    The best of Irish hospitality - warm and welcoming hotel with exceptional staff. Comfortable bedroom with modern functional bathroom and very comfortable public areas. A rare find.


  • Hotel guest

    Customer rating:

    25-Dec-2017
    My husband and I stayed in this hotel the Saturday before Christmas and it was our 10 year anniversary. The service was excellent and friendly. We were so close to Grafton street (I was able to walk in heels) our room was clean, perfect and spacious. There was a lovely Christmas atmosphere about the place. Ideal for couples/friends who want a city break.


  • John Hanley

    Customer rating:

    22-Dec-2017
    The morning Maitre D in the restaurant was extremely helpful and a great advertisment for Irish hospitality.


  • Hotel guest

    Customer rating:

    21-Dec-2017
    As Always Lovely Stay and Very Good Service & Polite Staff


  • Hotel guest

    Customer rating:

    18-Dec-2017
    We've been in Ireland three times in the past year and stayed at Buswells' every time. The location is ideal for the out-of-town traveller (across the street from the airport bus) and in the center of the life of the city. The hotel has abundant old-world charm with modern comforts. The breakfasts are wonderful and in an elegant setting. The staff remembers you. The lobby fireplace is always warm and inviting, just like Buswells. It is our go-to place in Dublin.


  • Rosanna Lunt

    Customer rating:

    15-Dec-2017
    My sister and I had a wonderful stay at Buswell's. Our room was very comfortable, the food excellent The shining glory has to be the staff, they were faultless. We have recommended the hotel to our family and friends and intend to stay again when we return to Dublin


  • Gijsbrecht K. van Dommelen

    Customer rating:

    14-Dec-2017
    The accomodation suited me fine as the location was excellent, check-in smooth and quick, sanitary and hot water excellent. The room was a bit small and noisy (front side, lots of traffic) and way to hot on enterance. Somehow most hotels seem to believe guests are always freezing so there are no singel blankets to sleep under and heating is always turned up high. But this doesn't just apply to Buswells. The internet / wifi-connection link-up is a hastle and way to complicated. I have seen this arranged much more efficient then the way Buswell has organized it.


  • Hotel guest

    Customer rating:

    10-Dec-2017
    We had a good stay however elements of the room accommodation require attendion. Cleanliness of the aspects of the hotel could be better. Staff all very friendly and attentative


  • Hotel guest

    Customer rating:

    10-Dec-2017
    I would like to find out the name of the person who was at your Hotel when I first got their on Nov 28th Thursday Morning. My flight got into Dublin Airport at 4:30 AM and me and my wife had a cab drive us to your hotel. We got their at 5:30 AM and were greeted by the most gracious person we could have imagined. He was so kind and helpful, took our bags, provided us with a hot pot of coffee which we really appreciated after a long overnight flight from NY. I believe his first name was Frank. With employees like him, I am sure to be using your Hotel on my next visit to Dublin.


  • Hotel guest

    Customer rating:

    8-Dec-2017
    very nice and efficient people . I would really recommend this hotel very wrell located .


  • Tamara Callahan

    Customer rating:

    8-Dec-2017
    Buswells is very well-located in the heart of Dublin. The staff was very helpful, attentive and polite. The room was in good working order and was very clean. Although the room was somewhat small, it included everything a guest would need for a restful stay.


  • Hotel guest

    Customer rating:

    8-Dec-2017
    Nice place, lovely staff. My only issue was the structural noise from the room above. The whole ceiling was creaking with every footstep and it was quite loud at night. You could also hear their tv etc. I realise its an old building but maybe some soundproofing could be thought of in future.


  • Deborah Esdale

    Customer rating:

    2-Dec-2017
    As always, welcoming and comfortable with excellent service. Love the location, and the hotel looked particularly beautiful with its Christmas decorations and warm fires.


  • Hotel guest

    Customer rating:

    1-Dec-2017
    Had to turn the heat off and open the window to get the room comfortable.


  • matt kasap

    Customer rating:

    25-Nov-2017
    Very friendly, clean, great location, historic building, great pub n restaurant n excellent overall. It needs new plumbing/valves. Impossible to balance the hit n cold water n to keep it balanced. Will come back again. Thank you.


  • Hotel guest

    Customer rating:

    23-Nov-2017
    We could not have had a better or more welcoming experience at Buswells, most of all because of the tremendous staff. To begin with, we arrived very early in the morning on the day we were to check in, following an overnight trans-Atlantic flight. We were traveling with a newborn, and the night attendant at the hotel kept the lights down low in the lobby for us, and turned up the fire so that our baby could sleep for a few more hours. The staff was consistently wonderful about making suggestions and providing support. When part of our breast pump broke -- a nightmare for new parents -- virtually the entire staff helped us figure out a solution. We would recommend to everyone we know staying at Buswells.


  • Teri Connely

    Customer rating:

    15-Nov-2017
    Had a wonderful stay. The staff was friendly. We got in extremely early in the morning and they stored our luggage so we could start our sightseeing in Dublin. Hotel location was perfect for walking to everything. Our room was clean. It was tight but we only slept in the room was out and about the rest of the time. Restaurant bar was convenient and good. Will stay there again.


  • Rachel Anthony

    Customer rating:

    15-Nov-2017
    We loved the location of this hotel. The bed and room were comfortable. Our only dislike was the bathroom, which could us a little update. Overall, we had a lovely stay.


  • Mary Carty

    Customer rating:

    10-Nov-2017
    we had a lovely, relaxing 2-night stay. Friendly, accommodating staff, comfortable room and a good breakfast (except for the orange juice-not good!) Everything else great.


  • Stuart Quinn

    Customer rating:

    10-Nov-2017
    We absolutely love Buswell’s and make it our first choice when visiting Dublin. Our stay this time around was slightly blighted by traffic noise at night and early morning due to diversions and road works but it didn’t diminish our enjoyment. Great location, wonderful staff, fantastic restaurant. A grand old building with a stately charm. We were made to feel very welcome and look forward to returning. Thank you Buswell’s.


  • Hotel guest

    Customer rating:

    5-Nov-2017
    The staff was incredibly helpful and accommodating after the airline lost my luggage. The hotel is beautiful, quiet, and fit my needs perfectly.


  • Hotel guest

    Customer rating:

    5-Nov-2017
    Verry friendly and welcoming stuff at day time. Person in charege during night, very passinat and tolerant! We got drinks at the bar, even it was 2 or 3 am! We was still friendly! Respekt! Defenatly coming again!


  • Betty Griffin

    Customer rating:

    1-Nov-2017
    Very pleasant hotel. Staff were very friendly and helpful. My room was extremely comfortable.


  • Hotel guest

    Customer rating:

    30-Oct-2017
    Great social sitting areas and also great location. Nice staff too.


  • Hotel guest

    Customer rating:

    30-Oct-2017
    Great location, welcoming atmosphere, friendly staff and very helpful!


  • Susan Gill

    Customer rating:

    30-Oct-2017
    This was a wonderful place. I've never seen such service! Everyone there is eager to please, our room was lovely, the lobby was so cozy I never wanted to leave. I will definitely stay here again!


  • Stephen Smith

    Customer rating:

    29-Oct-2017
    Room/bathroom spotless. Great choice for breakfast, staff very friendly and helpful. Lovely lounge, breakfast room very nice and roomy.


  • Hotel guest

    Customer rating:

    29-Oct-2017
    Good breakfast. Comfortable beds. Clean. Good Guineess. Satisfied


  • Hotel guest

    Customer rating:

    28-Oct-2017
    Great location, great people, highly recommend!


  • Hotel guest

    Customer rating:

    28-Oct-2017
    I stayed 7 nights in Oct. 17. This is an old fashion elegant Hotel. I had a single room near the elevator. The room was ample in space with a double not twin bed. Bed was super comfortable. Large window let in a lot of light. Desk with hassock and mirror. Shower a little tight but was fine. Breakfast Buffet was great. Choices of meats, cheese, cereals, breads and fruit. Plus you could also order from menu of eggs, omelets etc. included. You never feel rushed at breakfast. They also provide newspapers. I ate every night in the Bar area which was always busy. They have a more than ample menu and prices are fair. Again you are not rushed. Staff always helpful and friendly. The front desk is helpful and will always call you a cab for wherever you want to go. Location is great. Across the street is the Museum of Archeology (A Gem). Walk down Kildaire to Nassau, great shopping and hop on off bus stops. Trinity College is one block away on Nassau. Area is quiet and safe at night. I highly recommend for a old fashion, grand Hotel experience. Lynn (USA)


  • Bren NuDelman

    Customer rating:

    26-Oct-2017
    The hotel was everything we hoped it would be. Great location within walking distance to almost everything, and the charm and elegance we were looking for.


  • Suzanne Solig

    Customer rating:

    26-Oct-2017
    5! Wonderful location with lots to see in walking distance. Very nice room although the pillows need to be softer! The restaurant/bar had great food and drinks. However, next time we request no hurricane to interrupt our touring!


  • Hotel guest

    Customer rating:

    23-Oct-2017
    Our stay at Buswells was wonderful. Victoria at the front desk was incredibly helpful throughout our stay. We arrived early on a Monday morning and Dave directed us to the carport and made sure we were settled. The restaurant staff was wonderful as well. Delightful breakfast crew with a delicious spread of food. Anna in the bar was lovely. Our room was just what we hoped for and the location was better than expected. We will be sure to return to Buswells the next time we are in Dublin. Thank you!


  • John Schwab

    Customer rating:

    23-Oct-2017
    Very nice, helpful and responsive staff. Great location. Charming facility.


  • Sheryl Hollander

    Customer rating:

    22-Oct-2017
    We thoroughly enjoyed our stay. The hotel is beautiful and very centrally located. The triple room that we had was very comfortable for 3 adults. I would have liked to have a proper chest of drawers instead of just a desk. I thought the little extra touches in the room like fresh filtered and fizzy water everyday was lovely. The breakfast was wonderful.I would definitely recommend this hotel to others.


  • Suzanne Rodriguez

    Customer rating:

    22-Oct-2017
    Lovely hotel, very comfortable rooms, amazing service. I would return here in a minute.


  • Herbert DeMart

    Customer rating:

    22-Oct-2017
    We really enjoyed our stay with your hotel. We plan to reserve our room with you the next time we are in Dublin. The close proximity to the activities in Dublin we were interested in made your hotel the ideal location and the hospitality of your staff was excellent.


  • Jacqueline Burke

    Customer rating:

    22-Oct-2017
    We enjoyed our stay at Buswells. The staff was very helpful in answering all our questions about local sites. Breakfast was delicious and plentiful. While the lobby and bar areas were lovely, our triple room was very small and not well decorated. Fortunately, we did not spend much time in the room.


  • George Tomlinson

    Customer rating:

    21-Oct-2017
    We were extremely satisfied with our stay at Buswells. The room was spacious and clean, and the bathroom facilities were ultra modern. The breakfast available in the hotel was all that you could ask for in terms of options: one could choose a continental spread, or order from a large selection of individually prepared eggs, pancakes, etc. There was always staff available to help with recommendations and with directions for getting you where you were off to. The hotel pub offered comfortable seating in soft furniture, as well as traditional barstool and table options. We supped at the pub twice....loved the steak and Guinness pie. Altogether, a pleasurable experience for us in Dublin.


  • Phyllis Fitzpatrick

    Customer rating:

    20-Oct-2017
    Very helpful front desk and concierge. Housekeeping provided me with an adaptor when I realized I brought the wrong one.. we love this hotel. The breakfast is terrific. The hotel is in a great location.