Customer reviews

  • Teri Connely

    Customer rating:

    15-Nov-2017
    Had a wonderful stay. The staff was friendly. We got in extremely early in the morning and they stored our luggage so we could start our sightseeing in Dublin. Hotel location was perfect for walking to everything. Our room was clean. It was tight but we only slept in the room was out and about the rest of the time. Restaurant bar was convenient and good. Will stay there again.


  • Rachel Anthony

    Customer rating:

    15-Nov-2017
    We loved the location of this hotel. The bed and room were comfortable. Our only dislike was the bathroom, which could us a little update. Overall, we had a lovely stay.


  • Mary Carty

    Customer rating:

    10-Nov-2017
    we had a lovely, relaxing 2-night stay. Friendly, accommodating staff, comfortable room and a good breakfast (except for the orange juice-not good!) Everything else great.


  • Stuart Quinn

    Customer rating:

    10-Nov-2017
    We absolutely love Buswell’s and make it our first choice when visiting Dublin. Our stay this time around was slightly blighted by traffic noise at night and early morning due to diversions and road works but it didn’t diminish our enjoyment. Great location, wonderful staff, fantastic restaurant. A grand old building with a stately charm. We were made to feel very welcome and look forward to returning. Thank you Buswell’s.


  • Hotel guest

    Customer rating:

    5-Nov-2017
    The staff was incredibly helpful and accommodating after the airline lost my luggage. The hotel is beautiful, quiet, and fit my needs perfectly.


  • Hotel guest

    Customer rating:

    5-Nov-2017
    Verry friendly and welcoming stuff at day time. Person in charege during night, very passinat and tolerant! We got drinks at the bar, even it was 2 or 3 am! We was still friendly! Respekt! Defenatly coming again!


  • Betty Griffin

    Customer rating:

    1-Nov-2017
    Very pleasant hotel. Staff were very friendly and helpful. My room was extremely comfortable.


  • Hotel guest

    Customer rating:

    30-Oct-2017
    Great social sitting areas and also great location. Nice staff too.


  • Hotel guest

    Customer rating:

    30-Oct-2017
    Great location, welcoming atmosphere, friendly staff and very helpful!


  • Susan Gill

    Customer rating:

    30-Oct-2017
    This was a wonderful place. I've never seen such service! Everyone there is eager to please, our room was lovely, the lobby was so cozy I never wanted to leave. I will definitely stay here again!


  • Stephen Smith

    Customer rating:

    29-Oct-2017
    Room/bathroom spotless. Great choice for breakfast, staff very friendly and helpful. Lovely lounge, breakfast room very nice and roomy.


  • Hotel guest

    Customer rating:

    29-Oct-2017
    Good breakfast. Comfortable beds. Clean. Good Guineess. Satisfied


  • Hotel guest

    Customer rating:

    28-Oct-2017
    Great location, great people, highly recommend!


  • Hotel guest

    Customer rating:

    28-Oct-2017
    I stayed 7 nights in Oct. 17. This is an old fashion elegant Hotel. I had a single room near the elevator. The room was ample in space with a double not twin bed. Bed was super comfortable. Large window let in a lot of light. Desk with hassock and mirror. Shower a little tight but was fine. Breakfast Buffet was great. Choices of meats, cheese, cereals, breads and fruit. Plus you could also order from menu of eggs, omelets etc. included. You never feel rushed at breakfast. They also provide newspapers. I ate every night in the Bar area which was always busy. They have a more than ample menu and prices are fair. Again you are not rushed. Staff always helpful and friendly. The front desk is helpful and will always call you a cab for wherever you want to go. Location is great. Across the street is the Museum of Archeology (A Gem). Walk down Kildaire to Nassau, great shopping and hop on off bus stops. Trinity College is one block away on Nassau. Area is quiet and safe at night. I highly recommend for a old fashion, grand Hotel experience. Lynn (USA)


  • Bren NuDelman

    Customer rating:

    26-Oct-2017
    The hotel was everything we hoped it would be. Great location within walking distance to almost everything, and the charm and elegance we were looking for.


  • Suzanne Solig

    Customer rating:

    26-Oct-2017
    5! Wonderful location with lots to see in walking distance. Very nice room although the pillows need to be softer! The restaurant/bar had great food and drinks. However, next time we request no hurricane to interrupt our touring!


  • Hotel guest

    Customer rating:

    23-Oct-2017
    Our stay at Buswells was wonderful. Victoria at the front desk was incredibly helpful throughout our stay. We arrived early on a Monday morning and Dave directed us to the carport and made sure we were settled. The restaurant staff was wonderful as well. Delightful breakfast crew with a delicious spread of food. Anna in the bar was lovely. Our room was just what we hoped for and the location was better than expected. We will be sure to return to Buswells the next time we are in Dublin. Thank you!


  • John Schwab

    Customer rating:

    23-Oct-2017
    Very nice, helpful and responsive staff. Great location. Charming facility.


  • Sheryl Hollander

    Customer rating:

    22-Oct-2017
    We thoroughly enjoyed our stay. The hotel is beautiful and very centrally located. The triple room that we had was very comfortable for 3 adults. I would have liked to have a proper chest of drawers instead of just a desk. I thought the little extra touches in the room like fresh filtered and fizzy water everyday was lovely. The breakfast was wonderful.I would definitely recommend this hotel to others.


  • Suzanne Rodriguez

    Customer rating:

    22-Oct-2017
    Lovely hotel, very comfortable rooms, amazing service. I would return here in a minute.


  • Herbert DeMart

    Customer rating:

    22-Oct-2017
    We really enjoyed our stay with your hotel. We plan to reserve our room with you the next time we are in Dublin. The close proximity to the activities in Dublin we were interested in made your hotel the ideal location and the hospitality of your staff was excellent.


  • Jacqueline Burke

    Customer rating:

    22-Oct-2017
    We enjoyed our stay at Buswells. The staff was very helpful in answering all our questions about local sites. Breakfast was delicious and plentiful. While the lobby and bar areas were lovely, our triple room was very small and not well decorated. Fortunately, we did not spend much time in the room.


  • George Tomlinson

    Customer rating:

    21-Oct-2017
    We were extremely satisfied with our stay at Buswells. The room was spacious and clean, and the bathroom facilities were ultra modern. The breakfast available in the hotel was all that you could ask for in terms of options: one could choose a continental spread, or order from a large selection of individually prepared eggs, pancakes, etc. There was always staff available to help with recommendations and with directions for getting you where you were off to. The hotel pub offered comfortable seating in soft furniture, as well as traditional barstool and table options. We supped at the pub twice....loved the steak and Guinness pie. Altogether, a pleasurable experience for us in Dublin.


  • Phyllis Fitzpatrick

    Customer rating:

    20-Oct-2017
    Very helpful front desk and concierge. Housekeeping provided me with an adaptor when I realized I brought the wrong one.. we love this hotel. The breakfast is terrific. The hotel is in a great location.


  • Hotel guest

    Customer rating:

    20-Oct-2017
    Great location by the Irish Parliament, and wonderful service and amenities - an old world vibe


  • Hotel guest

    Customer rating:

    18-Oct-2017
    Good people, nice room, quiet, good location. I'll be back.


  • Hotel guest

    Customer rating:

    18-Oct-2017
    The only reason for three rating was that the room was very very noisy with traffic at night and political demonstrations during the day impacted sleeping. Other than that the stay staff and facility were great.


  • Hotel guest

    Customer rating:

    18-Oct-2017
    The staff was extremely attentive and helpful. I highly recommend Buswells Hotel and we would stay there again.


  • Francene Allen

    Customer rating:

    17-Oct-2017
    Buswells Hotel is conveniently located, the rooms are comfy and clean, and the staff was all very friendly & helpful.


  • Hotel guest

    Customer rating:

    17-Oct-2017
    Excellent location. Friendly front desk.


  • Sarah Cliff

    Customer rating:

    16-Oct-2017
    We chose Buswells Hotel for our first three nights in Dublin. After the long flight from Australia, we wanted a comfortable and well positioned place to base ourselves. Buswells Hotel far exceeded every expectation we had - it was certainly comfortable and well positioned but it was also beautiful, had great food, friendly staff and was overall an exceptional place to stay. Cannot recommend this place more highly.


  • Hotel guest

    Customer rating:

    14-Oct-2017
    Staff was friendly and helpful. Room was a bit noisy.


  • Hotel guest

    Customer rating:

    13-Oct-2017
    My family and I had a wonderful stay at this hotel. Service is warm, welcoming and helpful, the rooms are comfortable with thoughtful amenities such as bottled water and toiletries, and the decor is stunning. A true gem. We'll be back!


  • Hotel guest

    Customer rating:

    12-Oct-2017
    Great location, lovely old building, helpful staff, great breakfast!


  • Hotel guest

    Customer rating:

    10-Oct-2017
    We stayed in a compact double and a standard double room. I wouldn't stay in a compact double room again. It's really too small for two people and shower is one of the smallest I've ever used in Ireland and I've traveled in Ireland six times over 41 years. There was also nowhere to put personal items that are usually kept in the bathroom. We had to keep toiletries on the desk which was already crowded. By contract, the standard double room was very spacious.


  • Hotel guest

    Customer rating:

    8-Oct-2017
    I especially appreciated the warm service I received from the front desk. One young man (from Brazil) was wonderful - so friendly and helpful! My room was beautiful. It was a perfect stay to wind up my visit to Ireland. I will definitely recommend Buswells!


  • Lynne Fleenor

    Customer rating:

    7-Oct-2017
    The hotel and its staff are terrific. The location is great for getting around in the city and the staff are very helpful. Before booking, our group debated where to stay and we are glad glad we made the choice to stay at Buswells. We hope to return soon!


  • Kathryn Berndt

    Customer rating:

    7-Oct-2017
    Buswells was the perfect Dublin hotel for me. The location is great for walking to Grafton St., Nassau St. and St. Stephens Green. The staff was lovely and helpful. My room was small, but quaint and the bed was comfortable. I will definitely stay here on my next trip to Dublin!


  • Vineeta Hiranandani

    Customer rating:

    6-Oct-2017
    Buswells has a great location in Dublin with easy access to all parts. Rooms are small but functional.


  • John Broussard

    Customer rating:

    6-Oct-2017
    We stayed at Buswells Hotel as a result of being booked on a Rick Steve's tour. We arrived early to experience more of Dublin. We thoroughly enjoyed our stay. The hotel was very comfortable. The location is convenient to Grafton Street and Temple Bar. He staff was professional and personable.


  • Hotel guest

    Customer rating:

    5-Oct-2017
    Staff very welcoming and helpful. Great location for sightseeing.


  • John Chunis

    Customer rating:

    4-Oct-2017
    Hotel ambience very nice, especially the 3 lobbies. Staff extremely friendly and helpful. Breakfast excellent. Rooms vintage, tall ceilings and small foyer connecting bedroom to bathroom, and we liked that. Bathrooms could use some extra wall hooks to hang towels on, and it would be nice to have a coat tree or valet in the bedroom. It would also be nice to have a coffee pot or Keurig machine set up in one of the lobbies for early risers. Good location within walking distance to all the attractions and a quiet street. We would stay there again.


  • Lucy Putlak

    Customer rating:

    3-Oct-2017
    Location central to everything! Close to Temple Bar, Trinity College, St. Stephens Green. We were able to walk to good restaurants and night life. Our triple room was spacious enough (request the annex room) and the hotel was clean and elegant along with a good price. Our breakfast was delicious and special. The staff was attentive to all our requests - ridiculous at times, extra washcloths- done! They respond in a timely manner. They even charged my phone at the front desk while I tried to find my converter! Request a quiet room in the back. They respond to email. We will be back! .


  • June Trenty

    Customer rating:

    1-Oct-2017
    Friendly ,helpful staff, terrific location within walking distance of most sites, and breakfast to fuel those walks! Room was exceptional!!


  • Hotel guest

    Customer rating:

    30-Sep-2017
    Super location and vibrant bar. Spacious room. Plenty of hot water in shower, but not able to turn on enough cold water to have correct water temp. Not enough cold water even after someone came up to try and fix the problem. Made for very unpleasant (and short) shower.


  • Kimberly Wainscott

    Customer rating:

    29-Sep-2017
    What a lovely hotel. Enjoyed my three day stay tremendously. The people who work there (especially Luis) couldn't have been nicer and more helpful. Wonderful breakfast for the quests, comfortable beds and great pillows. Would definitely stay there again if I have the opportunity. Thank you.


  • Patricia Brand

    Customer rating:

    28-Sep-2017
    Perfect stay for business.Room service prompt and delivered by a very well groomed and polite waiter.Taxi ordered and arrived in ten minutes. In all it could not have been better.


  • Hotel guest

    Customer rating:

    26-Sep-2017
    Location, accommodations and staff are all excellent. Quiet street close to many attractions. Aircoach bus (route 700) from airport drops you off right across the street ! Return bus to airport pick up is only a few minutes walk away.


  • Hotel guest

    Customer rating:

    26-Sep-2017
    Great hotel. Wonderful service . Perfect location


  • Barbara Kierl

    Customer rating:

    25-Sep-2017
    My husband and I found Buswells to be utterly charming and just what we look for in a cozy elegant boutique hotel! Great location between Trinity College and St. Stephen Green, and professional and helpful staff. Would definitely stay there again!