Customer reviews

  • James Belcher

    Customer rating:

    28-Mar-2017
    We were extremely pleased with our stay at Buswell's. We would like to particularly note the exceptional service by the front desk personnel and the head of staff (at lest we think he was in charge) for breakfast. He was so cheerful and uplifting and could not do enough to see that are day got off to an excellent start. Our room was wonderful and the location could not have fit our plans any better. The closest we can come to a complaint is about the size of the bath tub. It was wonderfully long,but a wee bit narrow and shallow. If we ever get the chance to visit Ireland again, Buswells will be our hotel.


  • Hotel guest

    Customer rating:

    26-Mar-2017
    Buswell's Hotel is an elegant, sophisticated venue, with a refined and relaxing atmosphere. The staff are impeccably polite and helpful. The rooms are comfortable and well-equipped. Overall, a five-star experience.


  • W Bruce Connors

    Customer rating:

    25-Mar-2017
    A great location for a wonderful traditional Dublin hotel. The service was exceptional, especially from Linior at the front desk, Patrick as Mr Everything and Robert in the dinning room. I have stayed at many Dublin hotels over the past 44 years from the soon to be demolished Berkly Court, the beautiful Sherborne, the Brooks, all very nice. But Buswell's provided a very special Irish feel at a very good price. We could walk to most of Dublin's major attractions faster than a cab or Uber could drive. I highly recommend this Hotel for visitors to Dublin.


  • William Conner

    Customer rating:

    24-Mar-2017
    The staff were phenomenal, the room was more than adequate and the breakfast was very tasty. Overall, the experience was great. We've found our home base when visiting Dublin, located within walking distance to everything in the city centre.


  • Hotel guest

    Customer rating:

    21-Mar-2017
    Fantastic staff, great location! Our stay was wonderful would definitely stay here again.


  • Hotel guest

    Customer rating:

    20-Mar-2017
    great hotel! Nice pub too.Comfy and clean.


  • Hotel guest

    Customer rating:

    19-Mar-2017
    Very friendly staff


  • Hotel guest

    Customer rating:

    9-Mar-2017
    Very impressed and satisfied with this place! It is the best!


  • Maite Lorés

    Customer rating:

    28-Feb-2017
    A wonderful stay, thank you. We especially enjoyed the cheerful atmosphere in the breakfast room (no mean achievement at that hour!). Only one minor observation: although your duvets are more than luxurious, they are OTT given the hotel is already cosy and warm, even with the heating off in the room.


  • Hotel guest

    Customer rating:

    27-Feb-2017
    Buswells is a beautiful, historic hotel located in an ideal location between St. Stephen's Green and Trinity College. Easy walk to anywhere in the downtown core of Dublin. The service and breakfast are also excellent.


  • John Northridge

    Customer rating:

    25-Feb-2017
    A very pleasant stay in a central Dublin location. The staff were very welcoming, helpful and efficient. Thank you. John [Perhaps, there were too many laundry bags occupying the corridors in the morning and afternoon; a "room valeting trolly" might be a neater alternative?]


  • Hotel guest

    Customer rating:

    22-Feb-2017
    I found everything excellent. Staff, cleanliness, helpfulness, professionalisim, breakfast. All excellent. Value for money really great. Will be back!!


  • Trustin Boyd

    Customer rating:

    17-Feb-2017
    Very nice staff. Had a quiet room. Thank you.


  • Hotel guest

    Customer rating:

    16-Feb-2017
    Staff are fantastic! Our room was on the small side but had everything we needed and was extremely clean ! Perfect location for shopping and eating ! Would stay again an outstanding hotel and staff !


  • Ian Gray

    Customer rating:

    15-Feb-2017
    My room was very well equipped and spotlessly clean. I was very comfortable throughout my 3 day stay.


  • Clifford Gedny

    Customer rating:

    14-Feb-2017
    Great hotel, lovely room, bit stingy on breakfast & scones but overall still a wonderful place to be when in Dublin.


  • Hotel guest

    Customer rating:

    14-Feb-2017
    Lovely hotel, nice bar, delicious breakfast, very central and at a reasonable price. As per any older building, the rooms are cosy! I would definitely stay again if considering a central hotel near Stephen's Green.


  • Hotel guest

    Customer rating:

    14-Feb-2017
    Great location, staff very helpful and customer friendly. My room was comfortable, clean and spacious...really liked the firm mattress. Would consider staying again if returning to Dublin.


  • Hotel guest

    Customer rating:

    9-Feb-2017
    The wonderful staff combined with the location and the traditional feel of the hotel makes Buswells the ideal place to stay in Dublin.


  • Hotel guest

    Customer rating:

    31-Jan-2017
    It was a very enjoyable stay -excellent service and room


  • Karli Parker

    Customer rating:

    27-Jan-2017
    We were absolutely delighted with everything about our stay at Buswells. We look forward to returning on our next visit to Dublin.


  • Hotel guest

    Customer rating:

    26-Jan-2017
    We had a wonderful stay at Buswells. The hotel was perfectly placed for exploring the city and super convenient for the bus to the airport. The rooms were lovely and the all the staff were genuinely warm and welcoming. Would definitely return for another stay.


  • Hotel guest

    Customer rating:

    16-Jan-2017
    I enjoyed my stay at Buswell's. It is a beautiful hotel and very cozy. It was in a perfect location for seeing Dublin. It was within walking range of most of the attractions. I had a leak in the ceiling and it was immediately looked into and dealt. The pub was very cute and comfortable.


  • Hotel guest

    Customer rating:

    8-Jan-2017
    Very pleasant impression as entered the hotel with the arractive lobby area which was sustained throughout our stay by the quality of the service. Would definitely stay again at this hotel.


  • Donal Whelton

    Customer rating:

    8-Jan-2017
    Wonderful friendly staff and very attentive Food fantastic Location perfect for Dublin City Centre


  • Hotel guest

    Customer rating:

    30-Dec-2016
    Great hotel great location very clean and also very attentive staff


  • Cliodhna McEvoy

    Customer rating:

    23-Dec-2016
    We had a an absolutely wonderful time in buswells The staff are so friendly and nothing is to much trouble The hotel is so comfortable and it is like going back in Time .thank you so much for a memorial stay .


  • Hotel guest

    Customer rating:

    22-Dec-2016
    Staff excellent - friendly, helpful and efficient. We particularly like the bar and lounge and ate there in the evening. It is very relaxing and the staff attentive. Room very good - nicely decorated and comfortable. The only thing that wasn't 100% about it was that the room was hot (with the radiator turned off) and when we opened the window for air, we were over the street, so had traffic noise all night. I know that can't be helped for a central hotel, so would ask for a room a the back next time.


  • emma Dancey

    Customer rating:

    18-Dec-2016
    Beautiful hotel, lovely atmosphere and very welcoming and accommodating staff. Fantastic location. May become our go to in Dublin!


  • Sarah hanna

    Customer rating:

    18-Dec-2016
    Very homely atmosphere and efficient staff.


  • Colum Fitzgerald

    Customer rating:

    14-Dec-2016
    Enjoyable stay, hotel great location, pleasant approach on foot, hotel staff very helpful, breakfast was good,only issue for us on our stay noisy neighbours twice wokenup once 03:45 trying to open their room, and when they were leaving 05:30, that said great stay thank you Buswells hotel and staff, recommend yes


  • Andre Lovas

    Customer rating:

    12-Dec-2016
    We were will satisfied with our stay. The staff were very helpful when called upon.


  • mark kelly

    Customer rating:

    8-Dec-2016
    Friendly service from the start, a clean room and comfortable bed.. everything you need so close to the city centre.


  • Hotel guest

    Customer rating:

    6-Dec-2016
    Excellent hotel in great location.


  • Hotel guest

    Customer rating:

    4-Dec-2016
    friendly, unfussy service, great room - will be back and will recommend - recommended to us by family (so glad they did!) - great location, close to all you want - or just stay in!


  • Hotel guest

    Customer rating:

    28-Nov-2016
    All staff extremely helpful and friendly.


  • susan cramptonritts

    Customer rating:

    28-Nov-2016
    A wonderful visit and lovely room. Thank you!


  • Tyler Parish

    Customer rating:

    27-Nov-2016
    The Buswells was in a fantastic location it's an easy walk to basically everything you could want to do. As a 6'5" guy I was concerned about the space being big enough however it was great I never felt cramped. Fantastic place to stay with very friendly staff.


  • Vanessa Hyde

    Customer rating:

    21-Nov-2016
    As usual lovely room, courteous staff and delicious breakfast. Very ideally located and good value for the quality of the establishment.


  • Theodore H Jacobsen

    Customer rating:

    19-Nov-2016
    Very pleasant week at Buswell's. Everyone most accommodating and eager to please. I thank personnel for providing a trouser press immediately upon request and for all the assistance in finding events and bookings. I especially want to thank Buswells for mailing my verdant cap to my New York City address. I had foolishly left it behind after checking out. My thanks and appreciation to all at the front desk and staff. I look forward to my return next November. I wish all a joyous Christmas and healthful New Year.


  • Hotel guest

    Customer rating:

    17-Nov-2016
    We arrived to find a burst pipe and no water. However, the staff were very professional and gave us lunch, got us into a cab and over to a new hotel in less than an hour. I would have preferred to stay at Buswells, but will try again in the future.


  • Hotel guest

    Customer rating:

    14-Nov-2016
    From check-in to check-out the staff at Buswells were very good. We had good experiences with all staff including the bar and dining room staff. They were attentative and always ready to help. However, the quality of our room (#226) was very poor. We booked a compact double as there were no larger doubles available. The compact room that we were provided did not match the photos and was so small that once the suitcases were in the room it was impossible to move around without climbing over the bed. The room did not have enough room to even put in a chair! the only seat was a footstool that fit under the desk. With the double bed in place there was no more than 2 feet from the bed to the wall and even less from the foot of the bed to the desk. This room should not be advertised as a double. Needless to say, the room didn't meet any expectation for what we assumed we were receiving Paris is known for small hotel rooms but I've never stayed in a room there as small as this one. I would recommend staying at Buswells to others, but with a large caveat.


  • John Smartt

    Customer rating:

    8-Nov-2016
    The bar food was okay but could have been better. The room was very neat and tidy and the bed was very comfortable. The bathroom was very clean. Location was excellent. The staff were very friendly and helpful. Check in and out was very fast and efficient.


  • Hotel guest

    Customer rating:

    7-Nov-2016
    Very centrally located and a hotel with real charm and character


  • Hotel guest

    Customer rating:

    7-Nov-2016
    Phenomenal hotel, well located, clean, great location. The front desk staff were absolutely wonderful for anything we needed. Highly recommend.


  • arnau sallent

    Customer rating:

    3-Nov-2016
    Poor rooms


  • Hotel guest

    Customer rating:

    1-Nov-2016
    Excellent service, friendly and professional staff. We were very pleased with our stay. We had a problem with our key not working in the lock one day and the maintenance staff came to fix it immediately. Also, when I needed something printed out for a friend, even though there is no business center at the hotel, the staff was happy to print out the page for me and leave it for my friend to pick up at the front desk.


  • Thomas Wilson

    Customer rating:

    27-Oct-2016
    Staff extremely helpful Very good location


  • Elaine Jackson

    Customer rating:

    23-Oct-2016
    We loved our stay at Buswells! The staff is so warm and accommodating. This quaint hotel has rooms that are are very comfortable and lovely public areas. Definitely a jewel in Dublin!


  • Debra Rankine

    Customer rating:

    23-Oct-2016
    Beautiful Hotel with very friendly accommodating staff. It was a little quirky getting to our room. A lot of up and down twisted corridors. Breakfast was good.