Customer reviews

  • LINDA MAGUIRE-BROOKSHAW

    Customer rating:

    21-Sep-2017
    The one downside is the queue that builds up at reception when we have to wait to hand in or collect keys .


  • Hotel guest

    Customer rating:

    21-Sep-2017
    The bigger double was spacious, quiet and comfortable, and the location is great for Trinity Library and the museum is across the street. Breakfast choices were plentiful but the best feature is the hotel staff -very helpful and pleasant.


  • Hotel guest

    Customer rating:

    16-Sep-2017
    We had a wonderful experience at Buswells!


  • Leonard Haleen

    Customer rating:

    14-Sep-2017
    Very pleased with our stay. A special thank you to the front desk staff who were especially helpful and accommodating and friendly too!


  • Y V Rao

    Customer rating:

    13-Sep-2017
    I enjoyed my stay at Buswells. The front desk staff were very helpful and courteous.


  • Hotel guest

    Customer rating:

    13-Sep-2017
    I have stayed at Buswells on several occasions, and, having stayed in 3/4 different establishments over the past 5 years, it is my first choice for Dublin. I like the location: an easy journey in from the airport using Aircoach, and a short distance from museums, restaurants and shops. Most Rooms are fairly spacious and very comfortable; bathrooms are well equipped. I like the atmosphere of an old(er) property, even though this may mean a few quirks, like waiting for hot water to run through the taps on a busy morning (rarely happens), or negotiating a couple of stairs to rooms on the 3rd floor (not a problem for me, but may be for those with limited mobility). Staff on reception are always welcoming and friendly, and ready to offer assistance. Sadly, I left it too late to book a room for my next visit to Dublin, but look forward to staying once more in 2018.


  • Hotel guest

    Customer rating:

    12-Sep-2017
    Everything about our stay was excellent - it was like home from home. All Staff members were so nice, welcoming, friendly, accommodating. Great comfort in the rooms. The central location of the hotel was superb. I would highly recommend this hotel.


  • Tim Otis

    Customer rating:

    11-Sep-2017
    Buswell Hotel is conveniently located. The staff was excellent, very accommodating. Highly recommend this hotel.


  • Hotel guest

    Customer rating:

    10-Sep-2017
    Very good central location, excellent breakfast, friendly staff


  • Mary Stolp

    Customer rating:

    10-Sep-2017
    Wonderful hotel, excellent location, friendly and helpful staff, accommodating in every way from the front desk to the concierge to the wait staff in the bar and restaurant. Rooms are quaint and beds (we had a king!) were very comfortable. Highly recommend.


  • Hotel guest

    Customer rating:

    9-Sep-2017
    My wife, son, and I loved our stay at Buswells Hotel. Beautiful hotel, great bar/restaurant, terrific location, and the best staff in the business. Would we stay here again? Absolutely! Would I recommend the hotel to others? Yes, without hesitation.


  • Claire Gambone

    Customer rating:

    8-Sep-2017
    Nice hotel, good location and extremely helpful staff. Would stay there again.


  • Hotel guest

    Customer rating:

    8-Sep-2017
    The staff were very helpful in recommending places to go nearby and offering us directions to our destination. Thank you!


  • Jill Rustad

    Customer rating:

    8-Sep-2017
    We had a very comfortable stay three nights at Buswells Hotel. From the beginning to end the staff were very welcoming, friendly and helpful, all with a smile ! Thank you. x


  • marie kremer

    Customer rating:

    7-Sep-2017
    i love homely surroundings and something you do not find in "modern" blocs of concrete. service, warmth and love for detail. i love it since i am in and out of ireland which is for the last 15 years. try any hotel at the airport and you will suddenly find the taxi ride into to town cheap.


  • Hotel guest

    Customer rating:

    6-Sep-2017
    Great location - we were able to walk everywhere. The service particularly in the bar was lovely. The room was subject to a bit of street noise but otherwise very comfortable


  • Martin Padley

    Customer rating:

    6-Sep-2017
    This is a very nice hotel with a wonderful location, a charming atmosphere, and very good food.


  • Tim Sheeran

    Customer rating:

    6-Sep-2017
    The location is perfect for getting around the city. But the best part of Buswells are the people - from the dining staff to the concierge (Paddy?) to the front desk, especially Leonore. Such nice people. I highly suggest Buswells while in Dublin.


  • Hotel guest

    Customer rating:

    3-Sep-2017
    We enjoyed our 4 nights. My husband was so sick, he was glad to have a comfortable bed and a nice hot shower. You sent ice and offered soup. Thank you.


  • Hotel guest

    Customer rating:

    2-Sep-2017
    I appreciated that the three rooms we booked were all nice rooms and very close to each other. The hotel was in a great location for our travels. We would definitely stay there again.


  • Hotel guest

    Customer rating:

    1-Sep-2017
    Lovely room, wonderful, helpful staff! Great location for getting to all the major attractions in Dublin.


  • Renee Berger

    Customer rating:

    31-Aug-2017
    Truly wonderful hotel. Glorious ambiance, with feel of a classic library, stuffed chairs, quiet reading and conversation areas, cheery and helpful staff, felt more like a B&B than a hotel. Also, a perfect location, quiet side street but a short walk from major museums, etc. Looking forward to my next visit!


  • Hotel guest

    Customer rating:

    29-Aug-2017
    Bustle's is a lovely, old-fashioned hotel with a nice bar and restaurant. I had a single room, which was small, but very comfortable and well-appointed. This is not a dot.com kind of place with everything digitized, but it is smack dab in the middle of Dublin's central district.


  • robert silver

    Customer rating:

    26-Aug-2017
    Great location. Small room. No view from room window. Excellent service.


  • Hotel guest

    Customer rating:

    25-Aug-2017
    The Buswells Hotel in Dublin was a very good experience with the exception of some room locations. The hotel is very charming and has an excellent staff. The staff is an asset as they are friendly, informative and very helpful. The location is excellent as well. It is close enough to walk to the Temple Bar area but far enough away from the noise of Temple Bar nights. It is very convenient to the main attractions in Dublin with Grafton Street's shops, cafes, and restaurants within two blocks. Our trip to Ireland started and ended in Dublin's Buswell Hotel. My room on arrival was very good - only one set of stairs after the elevator to my room. However, on our return to Dublin, the room I received was very far from the elevator and had a few up and down stairs to navigate before reaching the room. That room's location was the only negative aspect to my stay. I would recommend the Buswells Hotel and I would absolutely stay there again.


  • Melanie Bancroft

    Customer rating:

    25-Aug-2017
    A beautiful Hotel and friendly helpful staff. I stayed here 8yrs ago and was we still wowed on this return visit. Rooms are of a very high standard and food and service excellent. My only gripe was I wish we'd been told about the amount of construction work going on. Being woken up by scaffolders banging about straight outside our window was a little alarming


  • Hotel guest

    Customer rating:

    25-Aug-2017
    Staff all very friendly.


  • paola carniglia

    Customer rating:

    25-Aug-2017
    Very nice Hotel in the heart of Dublin....very clean room ....super staff and delicious breakfast!! What else?


  • Susan Weber

    Customer rating:

    24-Aug-2017
    Buswells is a welcome respite in the fast paced and growing city of Dublin. With its quaint and charming decor, one feels transported to a different time when entering the hotel's lobby. Whether enjoying a spot of tea in the parlor or a glass of beer in the bar this boutique hotel aims to please. While there are a few updates needed, they are somehow overlooked by the convenient location and the homey feel of this special establishment. I would return again on our next visit to the Dublin area.


  • Hotel guest

    Customer rating:

    24-Aug-2017
    Very friendly, professional, and helpful staff. Rooms were comfortable. First room was dark and there was limited space. Second room was brighter, recently remodeled, and much nicer. Breakfast was lovely.


  • Hotel guest

    Customer rating:

    20-Aug-2017
    Quiet room, comfortable bed, friendly staff. This is a wonderful little, old hotel in a perfect location for Dublin touring.


  • Hotel guest

    Customer rating:

    19-Aug-2017
    Beautiful establishment with helpful, courteous staff. Within walking distance of great restaurants and pubs. Completely enjoyed our stay!


  • Victoria Connor

    Customer rating:

    18-Aug-2017
    Buswell's is a grand hotel from another era. The accommodations were excellant. The concierge was helpful. The location was excellant for us. There was construction up the street and the buildings across were vacant. That distracted from the charm of the hotel. While breakfast and the dining room was excellant, their supper offering in the lounge left much to be desired.


  • antoinette kemp

    Customer rating:

    16-Aug-2017
    FANTASTIC! Staff was genial and helpful, reception rooms very nice, small but comfortable rooms.


  • Jodell Luther

    Customer rating:

    12-Aug-2017
    I thoroughly enjoyed my stay at Buswells. The staff were happy, helpful and so friendly. Breakfast was fantastic and dinner/bar were also excellent. Great location and charming hotel. I hope to return to Dublin and I will stay at Buswells again.


  • Hotel guest

    Customer rating:

    11-Aug-2017
    Thank you, the hotel is perfectly located, beautiful and comfortable accommodations, the restaurant and bar were great and breakfast was delicious, the waitresses were super friendly as well as the bellman. I really enjoyed our stay.


  • Veronica King

    Customer rating:

    11-Aug-2017
    Staff were very friendly and helpful with local directions and information. Hotel was clean.


  • Janet Brantley

    Customer rating:

    8-Aug-2017
    Beautiful hotel. We were loved this hotel. The gentleman at the front counter was amazing. He helped us in so many ways. The small elevator and hallways came as a surprise but that is what gave it such charm and the historic feel. We loved our room and was able to leave the window open to experience the city.


  • Hotel guest

    Customer rating:

    8-Aug-2017
    It was a great stay and the staff was wonderful. Extremely friendly, very knowledgeable and professional. Thank you!


  • Hotel guest

    Customer rating:

    8-Aug-2017
    Hotel was nice, clean and a great location. We ate at the hotel and the food was below average but the service was friendly.


  • Ian Nairn

    Customer rating:

    8-Aug-2017
    We absolutely loved Buswells Hotel. It's Oldy Worldy and the decor is beautiful. Location is perfect, walking distance to the shopping centre and Temple Bar. Nothing was too much trouble and the huge breakfast set us up for the day. Thanks to Paddy for his tips and information and to the reception staff who helped me enormously checking in for our onward flight.


  • William Dusch

    Customer rating:

    7-Aug-2017
    The location was great, staff was attentive and rooms were very gracious. All this and the price was quite competitive. We would not hesitate staying at Buswells Hotel in the future.


  • Hotel guest

    Customer rating:

    4-Aug-2017
    Our stay at Buswells Hotel was exceptional!! The staff are absolutely the BEST--so gracious and so accommodating. We could not have asked for better reception and service. Thank you to all who made out first visit to Ireland a most memorable experience:~)


  • penelope Welch

    Customer rating:

    28-Jul-2017
    Wonderful staff and great location for touring. Room was hot. AC would be good. Wonderful breakfasts and outstanding servers P welch


  • Hotel guest

    Customer rating:

    28-Jul-2017
    The staff, especially Leonora, was perfect: efficient, friendly, sympathetic, helpful. And the location is perfect. There were only two drawbacks. Although the room was lovely (nicely appointed), the double bed and single bed were too big for the room--there was too little space. Also, the toilet seat cover--room 214, as I recall--was attached too close to the back (the back contained the water) and the seat would not remain up unless one held it. This was only partly fixed when we noted the problem (the seat itself was not reinstalled/repositioned, but the screws were probably tightened, and this sometimes worked, sometimes didn't). We would be delighted to stay at Buswells again the next time we are in Dublin. Again, the staff--particularly Leonora--and the location are absolutely ideal. I would add: so is the beautiful lobby. And at the bar I got the best gin and tonic I've ever had (Monkey 47 gin + elderflower tonic). One more thing: the breakfast was superb. We really liked Buswells!


  • Angela des Cognets

    Customer rating:

    26-Jul-2017
    Excellent location and wonderful service. Rooms, although small. Feel luxurious and comfortable.


  • Richard Gelman

    Customer rating:

    24-Jul-2017
    We loved the location in the heart of Dublin and the easy walking access to everywhere we wanted to go and the friendly help the staff was always willing to provide. Breakfast was awesome and in general all the facilities were exactly as nice as we expected.


  • Hotel guest

    Customer rating:

    19-Jul-2017
    Enjoyed our stay at Buswells. Room was clean and comfortable, staff very accommodating, and location was great. Walk to many sights including Trinity College and the Temple Bar area. Highly recommend Buswells for your temporary home in Dublin.


  • Hotel guest

    Customer rating:

    16-Jul-2017
    The front desk service was excellent. The floor creaked. The walls were extremely thin and I could hear the neighboring room quite loudly. I was also kept awake by noise from the birds outside. I did not sleep well because of this. There was only one tiny towel in my bathroom.


  • Marion Nicholes

    Customer rating:

    13-Jul-2017
    What a great hotel! Fabulous location and very friendly and helpful staff